WILD RIDE AHEAD Change in payments has gone into overdrive, and will only get faster. From digital disruption and the race to innovate to regulatory requirements and customer demands, traditional payments players are being squeezed from all sides. The pressure will not let up. Payments companies must anticipate what’s next—now. They must constantly flex and adapt in a market that never stands still. One that will reward agility and punish inaction. In this spirit, this point of view explores ten trends that Accenture believes will drive the future of payments. It includes consumer views based on the results of Accenture’s 2017 North America Consumer Payments Pulse Survey of 1,500 consumers in the United States and Canada. 2 | DRIVING THE FUTURE OF PAYMENTS 10 MEGA TRENDS Copyright © 2017 Accenture. All rights reserved.