Having the right profile and conditions activates a High-Res CHROs’ ability to accelerate change and drive growth. Our survey analysis and in-depth interviews with CEOs and CHROs globally illustrate three key things they do differently. Figure 4 Three things High-Res CHROs do differently to put the forces of change to work Data from n=1,140 CEO and CHRO survey responses and n=17 in-depth interviews with CEOs and CHROs • Enable next generation skills development to meet growth objectives and build the infrastructure needed to deliver the right capabilities at the right time • Use technology to unearth hidden talent and eliminate bias • Embrace strategic managed services to access specialized talent at speed and scale • Maximize people-related data to unlock their potential and achieve business outcomes • Innovate through technology and ecosystem by leveraging emerging technologies and innovative partnerships • Automate strategically by using data as a springboard for more effective workforce planning and meaningful work • Catalyze change and ensure all reinvention is people-led by driving strategic value for business initiatives that benefit from the people/culture lens • Solve systemic challenges by expanding external partnerships and investments, contributing to collective action for change and leading community impact 20

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