actually use the product? Wouldn’t the support person head off more issues early before they fester, because they’ve been able to observe the lifecycle of the customer from the point they entered the sales cycle? What if you measured and compensated the minibusinesses on metrics that completely align with your company’s key metrics, such as Revenue, Profitability, and ROI of their minibusiness? What if one of the team was a miniCEO, who ran the team like a general manager of a retail store or division and managed the financial profit and loss statement of his minibusiness: managing hiring, firing, coaching, customer satisfaction and sales? Can you imagine the kind of talented people you could develop this way, people who could truly be miniCEOs in your business and help take it to the next level without needing you to hold their hands? I know someone out there must be doing something like this in technology or other high-value services businesses. I would love to hear from you,reach out and share your system and story and what is working or not working!