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S 01 | Ep 17 A Journey Through the Insurance Technology Landscape with The InsurTech Queen | Shownotes

Sabine VanderLinden is well-known as the "InsurTech Queen" and CEO of Alchemy Crew. She has over 25 years of experience in insurance. She was the CEO & a co-founder of Startupbootcamp InsurTech & Hartford’s InsurTech Hub Accelerators where she worked with over 30 corporate insurers and accelerated over 100 startup ventures. Sabine is also a co-editor of The INSURTECH Book: The Insurance Technology Handbook for Investors, Entrepreneurs and FinTech Visionaries.

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InsurTech's Evolution and Corporate Innovation | 0:00:06 (8 Minutes)

Sabine VanderLinden's journey of pioneering a connection between large, established institutions and InsurTech has been remarkable. She has been able to bridge the gap between venture capitalists, startups and large companies in the industry, helping them to understand how to navigate a business model, an operating model, and how to communicate effectively with each other. Insurance technology has become more relevant due to the need to digitize and serve customers better, as well as topics such as risk, mitigation, sustainability, weather risk, and the use of geospatial data and dynamic AI models. To find pockets of innovation within larger, more conservative institutions, one must consider what profile of corporate innovator works best with insurance companies.

Insurance Industry Innovation and Trust | 0:08:36 (11 Minutes)

Sabine VanderLinden shares her insight on the need to innovate and the power of transforming data into simpler, more consumable formats. Speakers discuss the reshaping of industries due to the introduction of AI, the importance of customer experience in comparison to other industries, and the challenge of trust and transparency. Sabine talks about how startups and young ventures are making contracts simpler, and how the use of virtual assistants can help people question their contracts. We consider what insurers and innovators in the industry can do to overcome trust and transparency.

Building Trust With Insure Tech | 0:19:49 (4 Minutes)

The speakers discussed the power of trust and how Sabine VanderLinden has been able to build a strong community of respected organizations over the last 25 years. She shared her experience of working with big companies and her motto of focusing on other people's success in order to create value. We also explored her latest venture, the podcast Scouting for Growth, which offers conversations that are not purely insurance-focused.

Podcasting, Entrepreneurship, and Building Connections | 0:24:18 (7 Minutes)

The speakers explore the incredible success Sabine has had in connecting established institutions and insurtech. They discuss the need to innovate and the power of transforming data into simpler formats. Sabine also shares her insight on building a strong community of respected organizations and how trust plays a crucial role in creating successful partnerships. Finally, the speakers reflect on the growth of podcasting, and how Sabine's podcast has grown to include guests from various industries.

Exploring Generative AI and Technology | 0:31:35 (6 Minutes)

The speakers discuss the power of trust and how Sabine has been able to build a strong community of respected organizations over the last 25 years, as well as the need to innovate and the power of transforming data into simpler, more consumable formats. They also look at the trend of generative AI and how it is being used in marketing, content creation, and image creation. Finally, the speakers talk about the importance of hybrid cloud technology and quantum computing in the development of generative AI.

Exploring Experiences, Inspiration, and Future Jobs | 0:37:28 (8 Minutes)

Alex and Sabine explore the need to innovate and the power of transforming data into simpler, more consumable formats. They also examine the importance of being true to yourself, and the inspiring stories of Richard Branson, Bill Gates, Elon Musk, Beyonce, and Rihanna as examples of successful entrepreneurs. Finally, they discuss the importance of being able to be a contrarian and think long-term in order to be successful.

Podcast Growth and Collaboration in Finance | 0:45:47 (1 Minutes)

The speakers look at how Sabine is continuing to innovate and bring new services and products to the market, as well as the potential for collaboration.

 

Quotes from the episode

- What is fascinating about insurance technology is it touches everything. Think about risk mitigation and risk transfer. Insurance is everywhere. That's what makes it exciting. You know, people don't find insurance sexy, but I think it's probably one of the sectors that is becoming sexier. Because they have to digitize and serve their customer better. 

 

- Now insurance is all about sustainability or weather risk. So think about the underlying technology. We need to do that right. We need geospatial data. We need dynamic AI models.

 

- Whether insurance or banking, they tend to be quite low in the ratings compared to fashion, luxury goods, or retail. The main reason is that people can't touch insurance products. They pay a premium, and then someday, maybe they will get a claim paid. So the insurers, reinsurers, and workers are trying to change that dynamic and become more relevant in the eye of the customer. 

 

- We read, write, learn, and our power is about transforming the information to make it simpler for people to understand. So I can see why insurance companies, reinsurers, or workers will be interested in understanding how RELAYTO is able to drive value for them. It’s because we are in this information economy. Data is all of everything. Being able to make decisions but also express that information in a simpler way is crucial.

 

- People don't read their contracts. If they do read it, they often do not understand them. Do you wonder why those contracts need to be that long? A lot of startups and young ventures are trying to make the contract simpler. 


- Customers are not stupid, and brands have a lot of power if they actually build in the right way. 


- Storytelling will become highly differentiating. You can have the technology, but the way you differentiate will be around your power to “storytell”, target, and communicate with the customer in unique ways. 


- Because I've been in the industry for 25 years and I'm fortunate, I've worked before going into insurtech for big companies like IBM, BWC, Pega. And my role was always around strategy, translating technology capabilities to make it simpler for executives to understand. It's always been about value creation. 


- A reason I think the industry trusts me is I'm very demanding of myself. I read a lot as I believe knowledge is everything, and I write a lot.


- I think that has always been my motto — come out. If you focus on other people's success, it will come back to you.


- Podcasting is one of the best things in the world. 


- This year, so far, 14 billion has been invested in generative AI. We believe it would be 18 to 20 billion by the end of the year. So this is a year of generative AI. You see a lot of innovation around image creation.


- I read “The Economic Singularity” book. It's all about AI, and it's highlighting that we as individuals live in the “knowledge economy”. So what would be the jobs of tomorrow? Think about labor market going to reduce, potentially because of artificial intelligence, not just generative AI.

 

Check the the episode's Transcript (AI-generated) HERE. 

 

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RELAYTO Content Experience

RELAYTO Content Experience

The fastest way to build digital experiences. We empower businesses to convert PDFs, presentations and other content into interactive experiences & webpages with instant branding, analytics & more