THE WAY CHANEL CREATES LONG-TERM VALUE IS BASED ON THREE PILLARS, ON WHICH THIS REPORT IS STRUCTURED: Using our influence and our ability to think, act, and invest for the long term, CHANEL believes that we can secure the brand’s future and contribute to shaping a better world for everyone. Our ambition is to engage on a journey toward exemplarity. While we are proud of what we have achieved to date, A COMMITTED LUXURY LEADER How CHANEL is working toward building a more sustainable business model for luxury. PAGE 37 A HUMAN-DRIVEN COMPANY How CHANEL is empowering people, promoting self-accomplishment, and enabling working conditions that respect and enhance the potential of each individual. PAGE 49 we recognize we still need to progress toward fully managing all our social and environmental impacts. At every level of the company, there is a clear commitment to engaging the human, creative, and financial resources needed to effect long-term positive change. This commitment is made possible by CHANEL’s independent, private ownership structure. A CREATION-DRIVEN BRAND How CHANEL is building greater resilience to ensure creation is always possible. PAGE 15