Consumer behaviour trends Consumers think, and behave, differently Generation Y Consumers “Work from Consumers is less wish to home” is on use delivery inclined to repurpose the rise more often own cars driving time to other activities Sources: Sivak, M., ‘Has motorization in the US peaked?’, University of Michigan Transportation Research Institute, June 2013; Global Workplace Analytics; McKinsey Global Institute Cornel Chiriac & Company 9
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