EdAssist Participant Tutorial

by Bright Horizons

EdAssist Site User Experience Participant

First time users see quick navigation tips Greeting Tip 1 Tip 2 Tip 2 • First time users are greeted with a quick tutorial to introduce them to key features of the new site • Tips can be dismissed © 2021 Bright Horizons Family Solutions LLC 3

User Sees Carousel on Home Page • Users without an application or coaching session in progress see the carousel • Clicking the arrows advances the carousel slides • Clicking the yellow buttons take the user to the desired site actions © 2021 Bright Horizons Family Solutions LLC 4

Notifications • Notifications are accessible from bell icon • Participants see message board posts, system generated emails, application status changes and calls to action © 2021 Bright Horizons Family Solutions LLC 5

Coaching Scheduler Setting up an appointment 1  “Learn more” takes the user to 2 the coaching page  The user can also get there via the site navigation  Clicking “Schedule a Coaching 3 Appointment” starts the process. © 2021 Bright Horizons Family Solutions LLC 7

Education Network Home Page Carousel & Tile  Our network links takes users to the Education Network page for information about our providers  This is also found in a tile at the bottom of the page © 2021 Bright Horizons Family Solutions LLC 8

Participant with Coaching Session Scheduled Upcoming Appointments • Once a coaching appointment has been scheduled, it is visible within the carousel and on the Coaching & Resources page • Participant can scroll to other carousel items © 2021 Bright Horizons Family Solutions LLC 9

Participant with Past Coaching Appointments Past Appointments • Once a coaching appointment has been completed or canceled, you can view all your previous coaching appointments by clicking 'Past Appointments' © 2021 Bright Horizons Family Solutions LLC 10

Integrated Webinars and More Resources • Integrated webinars on career topics tailored to adult learners • Industry specific • Career focused • Job related • Success stories • On-demand resources allowing easy access for additional content © 2021 Bright Horizons Family Solutions LLC 11

Participants who do not see Coaching Learning Resources • Participants without coaching still get the benefit of a new area to explore. • The Learning Resources tab gives all the benefit of Coaching &Resources without the ability to schedule coaching appointments. © 2021 Bright Horizons Family Solutions LLC 12

Active Applications • Participant can see all active applications in progress and any required actions from the home page • Home page tile excludes denied, closed, or cancelled applications • Benefit period calculation tool and other configurable items are displayed on the home page © 2021 Bright Horizons Family Solutions LLC 13