Milaha Corporate Profile

Synchronised Solutions that Mobilise Business

Contents Message fom the PCEO 02 About Milaha 04 History and Milestones 06 Our Services 08 Maritime and Logistics 10 Gas and Petrochem 12 Oﬀshore Marine 14 Marine and Technical Services 16 Capital 18

Through our diverse activities, we provide synchronized maritime and logistics MESSAGE FROM solutions – simplifying the complex links THE PCEO in the international chain of trade. At Milaha, we understand that economic progress depends on the smooth ﬂow of goods around the world. As deadlines tighten and supply chains disperse, we are here to serve the companies at the heart of this global exchange. Through our diverse activities, we provide synchronized maritime and logistics solutions – simplifying the complex links in the international chain of trade. Day-to-day, this means keeping strict schedules and instantly adapting to fast-changing requirements. By paying attention to every detail and oﬀering proactive solutions, we provide professional peace of mind and add value to our customers performance and bottom line. For over half a century, we have been building on our strong regional foothold in transportation and logistics. Today, with an expanding ﬂeet, state-of-the art equipment and technology, accomplished team of professionals and world-class partners, we aim to become a globally recognized leader in maritime and logistics services. Abdulrahman Essa Al-Mannai President & CEO 03

Introduction Milaha is one of the largest and most diversiﬁed maritime and logistics companies in the Middle East with a focus on providing marine transport and services, as well as supply chain solutions. Vision Mission Milaha has a rich history, starting as a To be the partner of choice in the To consistently deliver reliable shipping agent in 1957, and strategically maritime & logistics sector, with a services by focusing on safety, building a strong regional foothold in dominant share in our home market quality and our customers; to transportation and logistics through a and a strong international provide an enriching work diverse ﬂeet of vessels, state-of-the art presence; to deliver sustainable environment and to always live equipment, dedicated staﬀ, and growth to our shareholders our values world-class partners ABOUT MILAHA Since its foundation as Qatar’s ﬁrst shipping agent in 1957 and the holder of commercial registration number 1 in Qatar, Milaha has been a pioneer in the local and regional maritime industry. 05

Launch of warehousing and 2010 3PL services in Oman 2017 HISTORY & MILESTONES Launch of service between AcAcquisition oquisition of Qaf Qatar Shippingtar Shipping Qatar and Oman 2019 (and Halul Oﬀshor(and Halul Oﬀshore Service Services es Launch of direct container service 2005 as a ras a result)esult) between Qatar and Kuwait 1978 Enhancement of service between Awarded six Swords of Honor for improved 1992 Qatar and India health & safety, and two Globes of Honor for Equity inEquity invvesestmentment in t in 2011 Launch of the fastest container environmental sustainability by the British QaQatar Gas Ttar Gas Trransport ansport service between Pakistan and Qatar Safety Council (BSC) Opened aOpened a Co-fCo-founded Qaounded Qatar tar CompanCompany Ltd. (Nakilay Ltd. (Nakilat)t) Milaha completed its deployment of Robotic rregional bregional branch anch Shipping with an Shipping with an Launch of regular reefer service Process Automation Solutions equity sharequity share oe of 15%f 15% SStrtraategic trtegic transfansformaormation tion between Qatar and Turkey and launch oand launch of Milaha brf Milaha brandand Launch of feeder service between Milaha expanded its geographic footprint into Sri Lanka and Bangladesh the Black Sea and Mediterranean region 1982 AppoinAppointed operted operaattor oor of Doha f Doha through new container shipping services PPortort Launch of NVOCC tracking app 1974 Milaha invested in newer, ﬁt-for-purpose assets, from vessels to trucks and further Inaugur a ted the ﬁrs t optimizing of the asset base fully in tegr a ted ship r Partnered with Microsoft to build a epair and fabrica tion 2015 Launch oLaunch of marine f marine facility in Mesaieed 2000 smart-logistic platform using Artiﬁcial trtransport servicansport services in es in Intelligence and Internet of Things elements Doha PDoha Port, cort, consisonsisting ting from Microsoft’s cloud ecosystem oof lighf lighterterage, berthing age, berthing Launch oLaunch of ﬁrsf ﬁrst dirt direct ect and tand toowwageage Co-fCo-founded Halul Oﬀshorounded Halul Oﬀshore e cconontainer servictainer service e ServicServices thres through a 50-50 joinough a 50-50 joint t bebetwtween Qaeen Qatar and Indiatar and India vvenenturture with Qae with Qatar Shippingtar Shipping 2001 Added Majd, our largest container ship to date, 1957 MerMerged land ged land to our already expanding ﬂeet trtransport, cransport, cranage, anage, 2018 Inaugurated and started operations of frfreigheight ft forworwararding, ding, 2016 Milaha Logistics City cuscusttoms clearoms clearancance e and wand wararehousing ehousing Launched our ﬁrst ever container service inintto Nao Navigavigation tion between Qatar and Iraq FrFreigheight Servict Serviceses Launch oLaunch of Singaporf Singapore oe oﬃcﬃce fe for or Milaha OﬀshorMilaha Oﬀshoree Awarded the Five Star Occupational Health and Safety rating by the British Safety Council Founded Qatar National Navigation & Transport Company (QNNTC), QQTTerminals begins managing erminals begins managing the ﬁrst shipping agent in Qatar phase one ophase one of Hamad Pf Hamad Portort Started a major digital transformation 06 initiative such as RPA & Oracle Cloud platform

Operational and technical solutions for vessel and heavy equipment owners and operators Ship management Transporting sea-borne Drydocking, ship repair & fabrication OVER THE YEARS, MILAHA HAS BUILT FIVE STRATEGIC Oil & Gas cargoes Shipping agencies OUR SERVICES LNG Transport Ship chandlering PILLARS OF BUSINESS. WITH A SINGLE-MINDED LPG Transport Bunkering & lubricants APPROACH TO MEET OUR CUSTOMERS’ GOALS, THEY WE HAVE FIVE STRATEGIC Crude, chemicals & CPP transport Fleet & equipment management & maintenance BUSINESS UNITS, OFFERING A Gas and Marine and ARE FULLY INTEGRATED – LINKED BY STRONG BROAD RANGE OF SERVICES. Petrochem Technical Services COMMUNICATION AND A SHARED SENSE OF RESPONSIBILITY. Maritime & Oﬀshore Capital THIS INTERACTION ENSURES RAPID SOLUTIONS Logistics Marine Commercial and residential leasing TO ALL YOUR MARITIME AND LOGISTIC Supply chain solutions – Solutions for the Oﬀshore Financial investments CHALLENGES, DELIVERED WITH SPECIALIST, facilitating the end-to-end Oil & Gas sector Real estate investments and ﬂow of trade Vessel charter & operations property management SECTOR-SPECIFIC CAPABILITIES AND Container Shipping Diving & subsea Services Financial investments Port Services Construction and KNOWLEDGE. Freight Forwarding maintenance Services Warehousing & Distribution Well services Industrial Logistics Services Harbor marine operations 08

MARITIME AND LOGISTICS As one of the Middle East’s largest and most Container Shipping diversiﬁed maritime and logistics companies, Milaha oﬀers its clients integrated transport and Providing container feeder services within the GCC region supply chain solutions through a growing ﬂeet of for more than 50 years, Milaha caters for the feeder vessels, warehouses, vehicles and state-of-the-art requirements of global main liners and regional container equipment, dedicated staﬀ, and world-class operators with a network of own and chartered vessels partners. ranging 1000 TEUs to 4,600 TEUs as well as a number of vessel sharing agreements. Milaha delivers a comprehensive range of synchronized Milaha also oﬀers regular container services to local end-to-end services to some of the region’s biggest importers and exporters in the Gulf, Indian Subcontinent, enterprises in the oil, gas, and petrochemical sectors as well Southeast Asia, Mediterranean and Black Sea as to major importers, exporters, forwarders and shipping companies. In 2019, Milaha formed new alliances in the India-Arabian By synchronizing our services – from sea, land and air Gulf sector and expanded its services to selected markets transport to warehousing and facility management – we in South East Asia and in Europe. In this context, Milaha tailor logistics and supply chain solutions to meet our client launched its new Black Sea Express Service (BSX), a requirements. container feeder route linking ports in Black Sea and East Mediterranean. Logistics Milaha has been providing logistics services to a wide The Logistics City is a state-of-the art facility catering to range of companies for more than 30 years. The services food & perishables, electronics and other fast-moving range from global air and sea freight forwarding, customs consumer goods. clearance, document- and cargo handling to land In 2019, Milaha partnered with Qatar's General Authority transport, warehousing and industrial facility of Customs to open the ﬁrst 3PL bonded warehouse in management including cranes, heavy equipment and Doha within Milaha Logistics City. specialized manpower services. In recent years, Milaha has restructured a number of its facilities and introduced The bonded warehouse facility acts as a one-stop shop unique services to enhance its’ customers’ supply chain enabling seamless ﬂow of goods into Qatar, local/regional connectivity and eﬃciency. distribution, re-export and duty/VAT free storage and In 2018, Milaha inaugurated the ﬁrst phase of its customs clearance services among other government 400,000 sqm Milaha Logistics City, which accommodates transactions and facilities. 2 a 35,000 m warehousing facility dedicated to the These synchronized services assist streamlining activities storage of frozen, chilled and temperature-controlled and reduce costs for Milaha customers locally and cargo. internationally. 11

JVs and Associates Fully-Owned Tankers Milaha has stakes ranging from 15 - 30% in and Gas Carriers six LNG carriers, and a 50% stake in Gulf To oﬀer dependable transportation of oil, LPG; the owner and operator of four Very gas and chemical products, Milaha owns or Large Gas Carriers (VLGCs) in partnership charters a ﬂeet of Aframax / LR2 tankers, with Nakilat. product/ chemical tankers, LNG, LPG and Ammonia gas carriers. GAS & PETROCHEM Milaha owns and operates a ﬂeet of Aframax/ LR2 tankers, LNG and LPG/ Ammonia carriers. In addition, Milaha has stakes ranging from 15 - 30% in six LNG carriers, and a 50% stake in Gulf LPG; the owner and operator of four Very Large Gas Carriers (VLGCs) in partnership with Nakilat. In addition to the above, Milaha is also the founder shareholder of Nakilat, the world’s largest LNG shipping company, where we own over 36% share. Milaha has vast experience in chartering vessels and in dealing with major oil and gas players around the world. The Company’s commercial strategy has enabled it to realize returns across cycles with robust pre-ﬁxture & post-ﬁxture operations. Additionally, Milaha has extensive experience of chartering vessels and spot market operations and asset plays depending on prevailing market conditions. The Company charters in vessels in partnership with major counter-parties to capture the best possible market opportunities Milaha has consistently chartered out its vessels to oil majors and major trading houses, supported by in-house technical management. The Company closely monitors its pre and post-ﬁxture operations, thus enabling it to streamline its operations. 12

OFFSHORE MARINE Milaha Oﬀshore provides in country end Milaha Oﬀshore is a provider of a wide to end services, spread of world-class oﬀshore support customized to unique services, with a presence extending oﬀshore and marine from the Middle East to Europe, requirements. Africa and South East Asia Milaha Oﬀshore provides a range of Diving, Survey and Subsea services Our ﬂeet also includes anchor handling and supply The size and diversity of Milaha’s modern ﬂeet and the unique breadth of our Harbor Marine Operations through owned and operated, advanced subsea inspection and vessels, safety standby boats, workboats, crew boats, services are structured to provide End To End support. The Service value is maintenance equipment. and dynamic positioning (DP) vessels, allowing us to scalable to suit the Clients project and objectives. Milaha Oﬀshore and its The majority of the boats in the Harbor Marine provide a complete range of diving services including subsidiaries, have been recognized through regional and international safety Operations unit are on a 20-year contract with Milaha Oﬀshore owns and operates a ﬂeet of over 75 high speciﬁcation oﬀshore support vessels saturation diving. Milaha also owns and operates the awards, accreditations and certiﬁcates of appreciation. Qatar Petroleum, with the remainder working ad across the service spectrum to support Marine, Exploration & Drilling, Production, EPIC, most advanced oﬀshore maintenance, diving and Milaha Oﬀshore provides oﬀshore construction support vessels, equipment hoc jobs on short to medium term contracts Maintenance, Jack-up Accommodation, Rig-less Well Intervention, Stimulation, Diving & underwater inspection equipment such as Remotely and personnel for mechanical, structural and maintenance projects. The Survey and Subsea intervention projects as well as inshore and harbor services. Operated Vehicles (ROVs). manufacturing and installation of simple or complex structures can be executed in house or in support of 3rd party industry experts as required. 15

MARINE AND Shipyard Trucks and Equipment Milaha Shipyard has been providing Qatar Management and the region’s marine and industrial Milaha oﬀers heavy equipment and ﬂeet owners a range TECHNICAL SERVICES sectors with eﬃcient and trustworthy of recognized brands such as Hino, Terberg, Sennebogen services since 1978. and Lonking forklifts with extensive spare parts for these brands. Our services also include sophisticated maintenance Strategically located in Mesaieed Industrial City at the heart and after-sales service capabilities to ensure maximum and safe Milaha’s operations within this pillar of Qatar’s industrial sector, few miles from Hamad Port, the utilization with the lowest total cost of operations. are focused on providing vessel and Shipyard operates two ﬂoating docks, one Shiplift, and large workshops facilities with the ability to carry our Dry dock and industrial equipment owners & operators aﬂoat repair works for vessels up to 230m LOA. with comprehensive asset lifecycle services The Shipyard oﬀers repair and reﬁt services to Naval to help them achieve greater asset eﬃciency vessels and yachts, with a unique specialized newly and optimise their total cost of operations. Our built facility. Along with supporting the marine sector, technical operations manage Milaha’s own vessel Milaha Shipyard has also engaged in the past years into onshore plants maintenance & shutdowns and and land ﬂeet and equipment, and as one of the established an eﬃcient solution for any type of steel largest and most sophisticated operators in the fabrication, tanks, pressure vessels and piping works. region, we are able to oﬀer customers superior capabilities at the lowest price. Shipping Agencies Shipping Agencies was the ﬁrst Shipping Agent to be Marine and Industrial Products established in Qatar in 1957 and is now the largest in the country, providing a full range of port agency and ship chandling Milaha provides a full range of products for vessel owners and operators from bunker and ship services at all ports in Qatar. supplies (including lubricants, fresh water, chemicals, consumables) to marine engines and spare parts. As Milaha is a major consumer of these products, we select only the best Ship Management Shipping Agencies Department acts as a dynamic intermediary between shipping lines and operators, as well as service brands that balance performance and cost being able to leverage our internal volumes providers and government authorities involved in vessel handling. and our logistics network to oﬀer the lowest prices to our customers. Leveraging our The entire Milaha owned ﬂeet of vessels agency relationships with Castrol, Fuchs and Lukoil, we also oﬀer non-marine (over 90 vessels of varied types ranging Today, Milaha enjoys a dominant presence in the Qatari market representing world renowned global shipping lines, customers such as industrial and automotive users high quality lubricants to from Deep sea, Oﬀshore support and Harbor vessel operators, oﬀshore vessel operators, and Oil & Gas EPC contractors. The department boasts an exceptional enable them to get increased performance and longevity from their assets. support vessels) is currently managed in house track record in delivering a wide range of services, from full representation of shipping lines and complete by Milaha Ship Management team. They ensure husbandry services for all type of vessels calling at Qatar ports and for the rigs, supply vessels, and others that the vessels operate eﬃciently and safely working in the oﬀshore sector. wherever they are in the world, meeting with client requirements and complying with the highest international standards. 16

CAPITAL Real Estate Milaha owns a diverse portfolio of commercial Milaha is managing a large portfolio of and residential developments and land plots in Qatar. ﬁnancial and property investments, which Milaha continues to generate rental helps maintain our underlying ﬁnancial income from large developments such strength, in addition to supporting the real as the Navigation Tower in West Bay. estate requirements of our individual businesses. This 52-ﬂoor Grade-A tower is fully leased to a blue-chip tenant. Milaha’s investment portfolios yielded increased dividend income in 2018 as our real estate unit maintained high occupancy levels. Additionally, Milaha is pursuing the development of a large villa compound that is expected to be completed in the second half of 2019. Investments Milaha Capital maintains a signiﬁcant but targeted portfolio of investments in start-up and established companies in Qatar. We hold QR 4.1 billion worth of available-for-sale listed equities and a QR 139 million trading portfolio. These investments are either strategic – complementing Milaha’s core business – or purely ﬁnancial to maximize returns on 18 our shareholders’ capital.

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