Retiree Term Life Insurance FAQ

Retiree Term Life Insurance Frequently Asked Questions Continue to be there for your loved ones with Life Insurance. Life Insurance helps to provide a more financially secure future. The Public Employees Benefits Board (PEBB) Program offers ways for you to protect your family and finances if something were to happen to you. For many people, these coverages1 help ensure that if the unforeseen should happen, your family could meet their short- and long-term financial obligations. If you have a spouse, state - registered domestic partner and/or children, they may rely on you to help keep the household running. It’s important to take steps to make sure your family would be financially prepared to handle expenses like: • Mortgage or rent payments • Transportation • Utilities • Credit card bills • Insurance premiums Q. I already have life insurance, so Q. How much time do I have to why should I enroll in Retiree apply? Term Life Insurance? A. You can enroll within 60 days of A. Adding Retiree Term Life becoming an eligible retiree and get Insurance can provide you and up to $20,000 in coverage with no your loved ones with additional health questions or medical exam. protection at competitive group Q. How much does Retiree Term Life rates. In addition, Retiree Term Life Insurance cost? Insurance comes with cost-saving, value added legal services, such as A. It may be less expensive than you face-to-face Will Preparation and think. MetLife has designed this Estate Resolution Services for you plan to be an economical way for and your spouse/state-registered you to provide for your family. You’ll domestic partner (see details below). enjoy competitive group rates, with a Getting the coverage, you need is wide range of coverage options to easy, convenient, and may cost less choose from. Exact rates can be than insurance you can obtain on found in the enrollment material your own. provided by the PEBB Program and on the MetLife website at metlife.com/wshca-retirees. ADF# DI2537.20

Life Insurance A cost-effective way to help ensure your short- and long-term financial obligations could be met if something unforeseen happens to you. Q. How do I pay for coverage? Q. What other benefits are A. Premiums are paid based on what included? Have other you elect at the time of retirement, A. This plan also includes access to questions? either by monthly pension services through MetLife deduction or direct bill from AdvantagesSM that help you MetLife. Under the direct bill navigate what life may bring – at Please call MetLife directly at arrangement, an invoice is issued by no additional cost to you. 866-548-7139 MetLife and mailed to your address and talk with a on file, and you remit payment to Will Preparation Services2 benefits consultant. MetLife directly. Offers in-person will preparation for you and your spouse/state-registered Q. How are claims paid? domestic partner at no additional cost A. A claim needs to be filed with when you use a MetLife Legal Plans MetLife upon the death of the attorney. insured. Please call MetLife WillsCenter.com3 6 customer service at 866-548-7139. Helps to ensure your final wishes are Empathy The claim form will be sent to the clear. Prepare or update a will, living will Gives beneficiaries complimentary beneficiary on file. Proceeds are access to 24/7 support for challenges or power of attorney, online through the that the loss of a loved one brings, paid to your beneficiary through a willscenter.com services. helping them save time, tax-free death benefit. If you do not money, and stress. From settling the designate a beneficiary, claim 2 estate to dealing with grief, Empathy payment will be distributed following Estate Resolution Services can offer guidance on a variety of topics With this service, executors or to assist beneficiaries the facility of payment provisions administrators may receive in-person in navigating through the challenges outlined in the certificate of legal assistance with probating your and that loss brings. Call 201-720-1584 to insurance. your spouse’s/state-registered domestic register via phone or visit join.empathy.com/metlife. partner’s estates. Beneficiaries can also Q. How do I cancel my Retiree Term consult an attorney for general questions Life Insurance? about the probate process. A. To cancel your retiree term life, Beneficiary Claim Assistance4 you can cancel via phone or you (Delivering the Promise) can complete MetLife’s Retiree Making the claims process easy. Your Cancellation Form and send it to beneficiaries get guidance from experts the address on the form. Please as they work through their options and note that cancelling retiree term life financial needs with our Delivering the insurance is permanent. You may Promise services. not reapply for retiree term life in the 5 future unless you regain eligibility. Total Control Account Reducing the pressure of immediate financial decisions. Your beneficiaries can take their time to make the right decision with the flexible settlement option that gives full access to policy funds while earning a guaranteed minimum interest rate. Metropolitan Life Insurance Company | 200 Park Avenue | New York, NY 10166 L0823034628[exp0825][All States][DC,GU,MP,PR,VI] © 2023 MetLife Services and Solutions, LLC

1. Cost of insurance rates are determined using methodologies that vary by company. These rates can vary and will generally increase with age. Rates for active employees may be different than those available to terminated or retired employees. It’s important to look at all factors when evaluating the overall competitiveness of rates and the value of life insurance coverage. 2. Will Preparation and Estate Resolution Services are offered by MetLife Legal Plans, Inc., Cleveland, Ohio. In certain states, legal services benefits are provided through insurance coverage underwritten by Metropolitan General Insurance Company, Warwick, Rhode Island. For New York sitused or principally located cases, the Will Preparation service is an expanded offering that includes office consultations and telephone advice for certain other legal matters beyond Will Preparation. Tax Planning and preparation of Living Trusts are not covered by the Will Preparation Service. Certain services are not covered by Estate Resolution Services, including matters in which there is a conflict of interest between the executor and any beneficiary or heir and the estate; any disputes with the group policyholder, MetLife and/ or any of its affiliates; any disputes involving statutory benefits; will contests or litigation outside probate court; appeals; court costs, filing fees, recording fees, transcripts, witness fees, expenses to a third party, judgments or fines; and frivolous or unethical matters. 3. WillsCenter.com is a document service provided by SmartLegalForms, Inc., an affiliate of Epoq Group, Ltd. SmartLegalForms, Inc. is not affiliated with MetLife. The WillsCenter.com service is separate and apart from any insurance or service provided by MetLife. The WillsCenter.com service does not provide access to an attorney, does not provide legal advice, and may not be suitable for your specific needs. Please consult with your financial, legal, and tax advisors for advice with respect to such matters. WillsCenter.com is available to anyone regardless of affiliation with MetLife. 4. MetLife administers the Delivering the Promise program and has arranged to have specially trained third-party financial professionals offer financial education. The financial professionals providing financial education are not affiliated with MetLife but are providing the program under a service provider contract. 5. Subject to state law, and/or group policyholder direction, the Total Control Account is provided for all Life and AD&D benefits of $5,000 or more. The assets backing the Total Control Account (TCA) are maintained in the general account of MetLife or the Issuing Insurance Company. These general accounts are subject to the creditors of MetLife or the respective Issuing Insurance Company. MetLife or the Issuing Insurance Company bears the investment experience of such assets and expects to earn income sufficient to pay interest to TCA Accountholders and to make a profit on the operation of the TCAs. Regardless of the investment experience of such assets, the effective annual rate on the Account will not be less than the rate guaranteed on the welcome guide. The TCA and other available settlement options are not bank products and are not insured by the FDIC or any other governmental agency. In addition, while the funds in your account are not insured by the FDIC, they are guaranteed by each state’s insurance guarantee association. The coverage limits vary by state. Please contact the National Organization of Life and Health Insurance Guaranty Associations (www.NOLHGA.com or 703-481-5206) to learn more. FOR FURTHER INFORMATION, PLEASE CONTACT YOUR STATE DEPARTMENT OF INSURANCE. 6. Empathy’s bereavement services and platform are provided through an agreement with The Empathy Project, Inc., (doing business as Empathy). Empathy is not an affiliate of MetLife, and the services Empathy provides are separate and apart from the insurance provided by MetLife. This program is available to beneficiaries, and insureds who are terminally ill and eligible to accelerate life proceeds under MetLife's Accelerated Benefit Option. Not available on all policy forms or in all jurisdictions. Empathy is only available to insureds and beneficiaries who are US residents. Information disclosed directly to Empathy is not disclosed to MetLife, and therefore is not subject to MetLife’s privacy policy. Nothing in these materials is intended to be advice for a particular situation or individual. Please consult with your own advisors for such advice. Like most group insurance policies, insurance policies offered by MetLife contain certain exclusions, exceptions, waiting periods, reductions, limitations and terms for keeping them in force. Please contact your benefits administrator or MetLife for costs and complete details. MetLife Group Term Life insurance is issued by Metropolitan Life Insurance Company, 200 Park Avenue, New York, NY 10166 under Policy Form GPN99/G2130-S. Metropolitan Life Insurance Company | 200 Park Avenue | New York, NY 10166 L0823034628[exp0825][All States][DC,GU,MP,PR,VI]© 2023 MetLife Services and Solutions, LLC