Guillaume Cabane, also known as G, is 'the Godfather of Growth' in the B2B world. Having previously run growth at high-profile B2B companies like Drift and Segment, G now shares his experience and insight through his platform HyperGrowth Partners, which supports B2B companies in accelerating their growth.
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Growth Strategies in B2B Evolution
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You're just never going to have Facebook volume in B2B. It's never going to happen, which means most of the time you can't run that number of variants. Growth took a different face application in B2B and it is a lot more growth hacky.
(00:08-07:17)
The speakers explore the emergence of growth in the B2B space from the Inbound era of HubSpot to the present day. They discuss Guillaume Cabane’s story and how he got into growth. They also discuss the different types of growth including B2C platforms like Facebook and B2B demand gen growth. Finally, the speakers explore the concept of Product-Led Growth and the hybrid category of Product-Led Sales.
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Efficiency and Challenges of Growth Teams
And the reason why founders love conceptually PLG is because users acquire other users they acquire themselves for free. So conceptually it sounds great. In practice, almost every business I work with at scale does a combo of trying some PLG on small and medium businesses and doing effectively some product-led sales on the mini-market and enterprise. Everyone does kind of both.
(07:17-19:42)
The speakers explore the significance of capital efficiency and its impact on a business's success. They analyze how customer acquisition costs and lifetime value can be used to evaluate a business's success, and how Product-Led Growth has become a way to acquire users without cost. The speakers also examine why growth teams exist and how their incentive structure differs from traditional marketing teams. Lastly, they look into how the success of growth teams is often short-lived due to the risk of failure.
Recommended Strategies for Growth and Marketing
People are not like very few people, like you know gambling of the gambling mindset. Every time you take a growth experiment, you're running a hypothesis, you're running a numbers game on likelihood of failure and likelihood of success.
Right, you tend to have either very creative, crazy folks who like, especially like if you look in the brand side of marketing, that very good, very creative, yeah, and we just like they never look at numbers.
(19:42-31:21)
Alex and Guillaume discuss the importance of having a combination of creative and analytical skills to succeed in the business world. They examine the value of experimentation and recognizing opportunities, as well as taking risks. They also consider the need for postmortem analysis. They look at the benefit of having an outside perspective and how it can help identify areas of potential arbitrage. Finally, the speakers discuss the need to reduce unnecessary friction from the customer journey.
Authenticity and Value in Marketing
True reciprocity always works because, as humans, that's like thousands and thousands, tens of thousands of years of evolution that have taught us to elicit reciprocity.
(31:21-47:38)
The speakers investigate how to create a high-value, engaging experience for customers that is also scalable. They examine how tactics and strategies that once worked can be abused and desensitized by audiences, and how artificial intelligence can be used to create an even cheaper arbitrage. The speakers also explore how to create true value and reciprocity for customers who feel authentic.
The Future of Growth and AI
It takes competitive pressure and willingness to do something different. All right, then you're coming to say, if you're not willing to do that, you're not gonna have a growth team and that growth team is not gonna succeed.
(47:38-54:30)
Alex and Guillaume tackle the challenges of setting up a growth team and the buy-in needed to take risks. They also discuss the future of the discipline and the potential emergence of AI-driven buying and selling. They examine how commoditized areas are more likely to be automated and the need for breakout innovation to engage the human spirit.
Check the the episode's Transcript (AI-generated) HERE.
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Author
Experience-focused Leaders is the #1 Multimedia Podcast! We talk to senior business & tech leaders about the experiences that move forward organizations, customers and society at large. True to form, we mix audio, video, web and eBook formats to turn these authentic conversations into personalized nuggets you'll remember & use.
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