2.3 ｜ Product Development Management 2.3 Product Development Management (Quality Control and Innovation) 2.3.1 Basic Approach The Fujifilm Group’s Corporate Philosophy is that we will use leading-edge, proprietary technologies to provide top- quality products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. Our overarching aim is to help enhance the quality of life of people worldwide. Our belief that assuring uniformity in the quality and providing a stable supply of products we have developed is the basis to earn customers’ trust and contribute to society. We have retained this belief as the foundation of our business activities since the company’s founding. We offer products and services across a wide range of business fields, represented by digital cameras, medical imaging systems and document systems such as printers and multifunction devices, as well as recording media and advanced materials. Amid the drastic changes in the market and the great technological advances brought about by recent digitization, we intend to continue meeting the expectations and trust of our customers in all our business fields through development and management, as well as to continue to update our comprehensive quality management systems for our products and services. 2.3.2 Quality Policy and Management System To enable us to deliver products and services of the highest quality, the Fujifilm Group has established a Quality Policy and based on its principles, has been pursuing improvements in quality and reductions in risk. We have also implemented an integrated management system (IMS)*, which includes the quality management system that is chiefly for our manufacturing division in compliance with ISO 9001, to increase the effect of improvements. * IMS: Integrated management system. The IMS integrates multiple management systems, including an environmental management system (EMS), quality management system (QMS) and occupational safety and health management system (OSHMS). Effective Management System https://holdings.fujifilm.com/en/sustainability/vision/management/management-system Fujifilm Group Quality Policy The Fujifilm Group operates its businesses based on this policy in order to provide the highest quality of products and services to customers. 1. We will seek to ensure customer’s satisfaction and trust in response to the demands of society. 2. We will pursue the highest standard quality in the market by taking advantage of our leading-edge, proprietary technologies. We will also strive for the highest quality and safety. 3. We will thoroughly comply with laws and regulations regarding our products and services. 4. We will correctly and properly disclose information regarding the quality and safety of our products and services. 5. We will listen carefully to market opinions and commit to further sustainable quality improvement continuously. Established in January 2010, Revised in April 2019 48 FUJIFILM Holdings Corporation Sustainability Report 2023