2.3 ｜ Product Development Management Product Safety Policy Fujifilm aims to “enhance the quality of life” of customers by creating safe, secure and attractive “products and services of the highest quality.” To ensure high satisfaction and earn the trust of our customers, we will work to ensure product safety and toward the pursuit of safety through the entire life cycle of development, manufacturing, sales, use, service and disposal for all products. The five priority measures are as follows. 1. Compliance with laws and regulations 2. Promotion of product safety measures 3. Develop a response system for emergencies such as product incidents 4. Disseminating product safety information to customers 5. Employee education on product safety Process Flow of Product Safety Information Occurrence of PL-related incidents All the cases that may have the potential to be PL incidents should also be reported. Creation of a “PL information sheet” The division that receives PL information creates a “PL-Related Informational Sheet” and contacts the Compliance & Risk management division and the relevant business division. Considering solutions When company-wide action is required When company-wide action is not required Total Risk Management Committee (Fujifilm) ESG Committee Risk Management Committee (FUJIFILM Business Innovation) Subcommittee on countermeasures for ● Collect and analyze PL information major product compliance (including PL) ● Promote and manage countermeasures ● Internal audit of product safety Relevant Business Division Relevant Business Division Sales/Quality Assurance/Engineering/Manufacturing Sales/Quality Assurance/Engineering/Manufacturing ● Obtain the information and respond to the customer ● Obtain the information and respond to the customer ● Remove risks from existing items ● Remove risks from existing items ● Safety measures for future product ● Safety measures for future product ● Accumulate information to improve safety ● Accumulate information to improve safety ● Report to the authorities and make a company announcement as necessary Treatment and response Implement countermeasures 50 FUJIFILM Holdings Corporation Sustainability Report 2023