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233 TIPS ON GRAPHICS AND VISUAL DESIGN Think of it as a home: Greet your guest and walk them through the space in an intuitive way so that they feel comfortable and want to stay. Doug Belding, SweetRush Provide your learner with images to click or tap that provide a “pull” approach to training: for example, images that come alive with video, audio, or interactions to more exploratory branches. Images that match your theme and look “actionable” will have your learners engaged through the entire module. Work with the SME and instructional designer on a voice-over script to supplement images and text. Cleon McClure, Davol When designing your interfaces, always ensure the end user knows exactly what to do next. Ken Weatherford, Technical Writer Training When you get a new cellphone, do you read a manual? Chances are you play with it. When you’re stuck, you research. Give students the same opportunity to explore, make mistakes, and grow. Design your piece so they can succeed, but learning happens first. Then test with a diverse group of people. If they have an issue, chances are someone else will, too. Accept the criticism and accommodate to the best of your ability. Crisa McCarty, Aflac Technology should feel invisible, so create intuitive interfaces that enable learners to focus on learning, not using. Janice Low, Counter Design Studio 18 www.eLearningGuild.com

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