Environmental Performance Data Summary (cont'd) Unit 1 2021 2020 2019 Paper Use Direct marketing, customer communications, and office paper from certified responsibly managed forests % 96.3% 95.0% 87.5% FSC Certified % 88.2% 86.4% 71.7% SFI Certified % 7. 6 % 8.2% 14.4% PEFC Certified % 0.5% 0.3% 1.4% Environmental Ratings CDP Climate Change Questionnaire Score A- A- A Environmental Violations Environmental Violations Number 0 0 0 Company Metrics Employee Headcount FTE 64,000 63,700 64,500 Annual Revenue $M USD $42,380 $36,087 $43,556 Total Average Building Square Footage 2 ft 2 8,459,570 9,180,484 8,676,452 Total Year-End Building Square Footage 2 ft 2 8,424,281 8,641,116 8,726,722 1. FTE: Full-time Equivalent; $M USD: millions of dollars; ft 2 : square feet 2. Total average and year-end building square footage includes all leased and owned facilities actively occupied by American Express (excluding parking lot square footage), which covers managed facilities, field sites, and data centers. Managed facilities are individual properties operationally managed by our global real estate team and housing critical business functions. Field sites are individual properties that are not operationally managed by our global real estate team but directly by our business units. These are typically smaller sites, less than 30,000 square feet (including airport lounges, foreign exchange kiosks, and sales offices) that are owned or leased by American Express. INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 99