OUR CORPORATE GOVERNANCE FRAMEWORK Strong corporate governance starts at the top with diverse, experienced leadership, a culture of openness and accountability, and a comprehensive, considered structure of policies and practices. Our Corporate Governance Principles set the course for an ethical approach to business. Our Board of Directors and management review them to ensure they are appropriate and reflect our high standards and Blue Box Values. When recommending updates, the Board’s Nominating, Governance, and Public Responsibility Committee considers our shareholders’ views, as well as publicly available discourse on governance best practices. These principles, along with our Code of Conduct for colleagues, Code of Business Conduct for Members of the Board of Directors, and the charters of our Board’s four standing committees (Audit and Compliance; Compensation and Benefits; Nominating, Governance and Public Responsibility; and Risk) make up our governance framework. Key governance policies and processes also include our comprehensive Enterprise Risk Management (ERM) program, our Whistleblower Claims Policy, our commitment to transparent financial reporting, and our strong internal checks and balances. Comprehensive management policies, many of which are approved at the Board committee level, guide our operations. Our Board of Directors, a diverse group of leaders with substantial experience in their fields, oversees and sets the tone for operating responsibly. We continually review our Board’s composition to identify skills needed for the company, both in the near-term and into the future. The Nominating, Governance, and Public Responsibility Committee assesses potential candidates based on their history of achievement, the breadth of their business experiences, whether they bring specific skills or expertise in areas that the committee has identified as desired, and whether they possess personal attributes and experiences that will contribute to the sound functioning of our Board. Diversity is also a key consideration in our nomination and succession planning processes. Our Corporate Governance Principles provide that the Board should be diverse, engaged, and independent. When reviewing potential board nominees, the Nominating, Governance, and Public Responsibility Committee considers the holistic diversity of the Board, including gender, race, ethnicity, age, sexual orientation, and nationality, and does not discriminate on any basis. Learn more about diversity at American Express in the Promoting Diversity, Equity, and Inclusion section. BOARD MEMBER DIVERSITY Eight (57%) of our 14 Board members are women and/or are from diverse races or ethnic backgrounds, including four members who identify as Black or African American, one member who identifies as Hispanic / Latinx, and four members who identify as women. Learn more in Board of Directors Demographics. INTRODUCTION PROMOTING DE&I ADVANCING CLIMATE SOLUTIONS BUILDING FINANCIAL CONFIDENCE OUR ESG GOVERNANCE & OPERATING RESPONSIBLY SUPPORTING DATA OUR COMMITMENT TO ESG 78 78