90 2021 ESG Report Transparency Appendices Responsible supply chain Product impact Climate change Introduction Healthy workforce and communities ESG issue Definition How we manage this issue Healthcare Market Transformation • A ddressing the risks and opportunities posed by the transformation of healthcare delivery at a country, regional and/or global level. • A ddressing the market shifts from in-patient to out-patient healthcare facilities and chronic disease management. Healthcare market transformation requires more intensive innovation to meet customer demands, advance data solutions and offer customized products for different market segments. Our stakeholders indicated that future success is based on our ability to stay abreast of, and be a part of, the market transformation. Further details about our growth strategy can be found in the About our business section. Human Rights • R especting the human rights of various stakeholders, including suppliers, associates, customers and patients and surrounding communities. BD is committed to operating in a way that respects human rights. Our commitment is detailed in our Global human rights policy. For further details, refer to the Human rights section. Inclusion, Diversity and Talent • R especting and promoting associates and suppliers of all different backgrounds and identities, including gender, age, ethnicity/race, physical abilities/qualities and sexual orientation. • T raining associates and suppliers to prevent discriminatory behaviors and attitudes and develop diversity and inclusion policies. • Cr eating a stimulating work environment that offers opportunities for development and promotion that attract and retain diverse top talent. The acquisitions of CareFusion and C. R. Bard changed the culture at BD. The ongoing pandemic has also changed how and where associates work. BD’s culture is a priority for associates, and our stakeholders have noted that investment in company culture will help retain and recruit top talent. Our associates have also indicated that BD would benefit from further communication internally about its sustainability efforts. We have established 2030+ commitments and goals intended to maintain a healthy and thriving workforce that cultivates our culture of inclusion, safety and well-being. Details on our human capital programs, including inclusion and diversity, can be found in the Healthy workforce and communities section. We leverage internal communication platforms to communicate sustainability programs and performance— including publication of external ESG disclosures. The central Sustainability team engages with various central, regional and business teams, as well as our associate resource groups and leadership development cohorts, to communicate our ESG strategy and 2030+ commitment and goals . In April 2022, we launched a week-long series of events leading up to Earth Day. This included messages and panel discussions with senior leaders from around the company, covering stakeholders’ expectations relating to sustainability and how BD is meeting those expectations through our ESG strategy and 2030+ commitment and goals. Intellectual Property Rights and Product Integrity • De veloping policies to protect patent rights and flexibility, as well as licensing agreements. • Pr otecting product integrity and training customers on proper product use through monitoring, evaluation and chain-of-custody technologies. For information about our approach to safeguarding confidential information and intellectual property, please refer to our Code of Conduct. Pricing Pressure • Impr oving company R&D productivity and resource efficiency in order to deliver value- added healthcare services that comply with regulations, evidence-based outcome requirements and changing point-of-care policies, and that address reimbursement pricing constraints. For further details on our approach in this area, refer to the Innovation at BD section.