Best Buy Fiscal Year 2022 ESG Report | 67 Responsible sourcing . In the coming years, we will continue our efforts to hear workers’ voices through human-centered interviews and surveys as a strong foundation for our supplier performance monitoring and worker engagement. Foreign migrant workers. While migrant workers are just a small percentage of the workers in our private label supply chain, we seek to mitigate the risks they face at every opportunity. We recognize that foreign migrant workers (those who travel temporarily from their home country for employment in another) face unique risks in pursuit of employment. We are committed to working with our supply chain partners so labor recruitment practices meet our supplier code. For example, we work with suppliers to ensure that no foreign migrant worker pays recruitment fees for their job and that all workers retain control of their travel documents and have full freedom of movement. Since FY18, we have worked with suppliers to ensure they reimbursed all RBA-prohibited recruitment fees, totaling approximately $592,700 to 735 workers. In some cases, it takes the factory a significant amount of time to reimburse all fees. For example, in FY21, we engaged two factories that moved their production from China to Taiwan and Thailand respectively. Our proactive engagement with the factories resulted in 294 workers from Vietnam and 156 workers from Myanmar being reimbursed for their recruitment fee — more than $72,000 in total. And in FY22, the supplier reimbursed an additional $8,325 to 81 Myanmar workers after the pre-contract audit was officially conducted. Worker empowerment and worker voice. In FY19, we launched our worker empowerment program and expanded the program in FY20. However, due to the pandemic, the program has been on hold over the last two years. In the meantime, we redesigned the program to fit within the constraints of the pandemic. In FY22, we engaged with 117 workers from 19 factories in our revamped Worker Voice program. We designed this effort to be human-centered and foster authentic dialogue with factory workers for a deeper understanding about their work, life, impression of their working and living conditions and the industry at large. The interviews were structured so the workers could feel they were seen, listened to, and respected. This approach provides deeper insight into the opportunities the factory management has to support its workers, as well as how Best Buy can continue to be a partner invested in empowering the workers in our supply chain.  “Every  occupation  matters  and  deserves  r espect.”   “I  hope  I  could  have  opportunity  to  visit  y our  co mpany.  You  are  so  kind  and  friendly.  I  haven’t  experienced  th is  kindness  for  long  time.”