Best Buy Fiscal Year 2022 ESG Report | 92 We expect the products we sell to work the way they’re supposed to and be safe for our customers to use. We take pride in our company and the products we offer, and we take action on any potential safety hazards not just to ensure compliance, but because it’s the right thing to do. For our direct import and private label products, we focus our product safety in four areas: • General product safety compliance with various voluntary and mandatory standards • Hazardous substances through our Chemicals Management Program based on the IECQC 080000 standards • Energy efficiency programs • Radio-frequency interference compliances (FCC rules for radio noise and communications) We assess our product categories for safety improvements on an ongoing basis. Product recall information can be found by searching “ product recalls ” at BestBuy.com or by calling 1-800-566-7498. In FY22, there were no product recalls on our private label products. Because nothing is more important than our customers’ safety, in April 2022 Best Buy voluntarily recalled certain models of Insignia air fryers in cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada. The reason for the recall is that these certain models can overheat, posing potential fire and burn hazards. Additional information can be found at BestBuy.com or the CPSC website . Product safety .

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