Buffer: The pitch deck used to raise $500,000

Buffer: The pitch deck used to raise $500,000 - Page 3
Buffer: The pitch deck used to raise $500,000 - Page 5

Social, the most important trend “the amount a user shares today is twice the amount they shared a year ago” - Zuckerberg’s Law “it won’t be long before Social Media Marketing will surpass SEO” - Donanza

How do you use social to drive traffic?

Queue your updates

Traction • 800 Paying Users • $150,000 annual revenue run rate • 97% margins • 55,000 users, growing 40% per month • 1.5 million updates Buffered

Milestones - Launched web app January 2011 - 55,000 users ($150K revenue) October 2011 - Launch the API October 2011 - Integrated in 50 apps December 2011 - 100,000 users ($288K revenue) January 2012 - 1 million users ($3.6M revenue) January 2013

Business Model • Freemium model with consistent 2% conversion from Free to Paid plans • 5% churn equates to a LTV of $240 and allows us to pay up to $5 to acquire a free user • At 1M users, our projected revenue is $3.6M

Social Media Landscape • Of 200M daily Tweets, 55% contain links • 4 billion items shared on Facebook per day • Zuckerberg’s Law shows exponential growth of sharing • Traffic through social is soon to surpass traffic from search

The effect of Buffering “Buffer Finds Tweet Scheduling Can Increase Clicks by 200%”

A sharing standard - 6 integrations so far - in talks with Reeder, Pocket and Feedly - We plan to become the default sharing standard in any app

Competitive Landscape Competition • Dashboards: Hootsuite, CoTweet, TweetDeck, Seesmic • Intelligent sharing: CrowdBooster, SocialFlow, Timely, Buffer • Publishers: Shareaholic, AddThis, yoono, Buffer • Scheduling apps: SocialOomph, Twaitter, LaterBro, Twuffer • Our differentiation: a platform approach

Team Joel Gascoigne Co-Founder, took the idea to revenue in 7 weeks, Masters in CS Leo Widrich Co-Founder, marketeer, took Buffer from 200 to 55,000 users Advisors Previous Investors Guy Kawasaki Former Chief Evangelist of Apple. Co- Founder of Alltop. Author of ten books Hiten Shah CEO / Co-Founder of KISSmetrics. Previously started CrazyEgg & ACS

[email protected]

One of the big no-no's we've learnt about early on in Silicon Valley is to publicly share the pitchdeck you've used to raise money. At least, not before you've been acquired or failed or in any other way been removed from stage. That's a real shame, we thought. Sharing the actual slidedeck we used (and one, that's not 10 years old) is by far one of the most useful things for others to learn from. In fact, both Joel and I have privately shared the deck with fledging founders to help them with their fundraising. On top of that, our case study is hopefully uniquely insightful for lots of people. Here is why:

  • Half a million is not a crazy amount: It's therefore hopefully an example that helps the widest range of founders trying to raise money.
  • Both Joel and myself are first-timers: We couldn't just throw big names onto a slideshow and ride with it. We had to test and change the flow and deck a lot.

Ratio thinking

One of the most important elements, that we had to learn during our fundraising process was the concept of "Ratio thinking". Jim Rohn, the famous motivational speaker, probably explained it best:

"If you do something often enough, you'll get a ratio of results. Anyone can create this ratio."

It sounded simple enough as a concept to us, but man, this was one of the toughest things to learn. Here is how Joel described it in a recent article on ratio thinking:

"The law of averages really comes into play with raising investment. Overall, we probably attempted to get in contact with somewhere around 200 investors. Of those, we perhaps had meetings with about 50. In the end, we closed a $450k seed round from 18 investors. Perhaps the most important part of our success in closing that round was that Leo and I would sit down in coffee shops together and encourage each other to keep pushing forward, to send that next email asking for an intro or a meeting. In many ways, the law of averages is the perfect argument that persistence is a crucial trait of a founder."

I believe that this is in fact one of the most valuable things to know up front. It requires a huge volume of work and meetings.

How to read this deck: It builds up to one key slide - Traction

If you go through the deck, you will quickly realize that the one key slide was the traction slide. We quickly realized that as first time founders, this was probably our only way to raise any money: By focusing everything on the traction slide. Here is how Joel describes this in his article on raising money as a first-time founder:

"So my advice for first time founders who want to raise funding is almost always to put that thought aside until you have good traction. Instead, focus completely on traction. Focus on product/market fit. When you have good traction, it becomes much easier to raise funding."

Avoid confusion: Our second most important slide - competition

Another thing we quickly realized when raising money was this. Although investors were very interested in talking to us, especially because of our early traction, talks then stalled. Why? The social media space seems very crowded. From the outside, it looks like there are dozens and dozens of apps all doing the same thing. On the inside, you however quickly realize that there really aren't that many options.

The question was almost always timed at the exact moment in each meeting: "So, aren't there lots of other apps doing the same?" And we explained to them about the TweetDecks and Seesmics and that Buffer is different and so forth. That never worked. So after lots of meetings, we realized that the competition question (in our case) created the most friction and eventually left people too confused and not interested any more. We took some time aside and made this slide as easy to understand as possible and explain Buffers positioning without creating all the friction:

The slidedeck

Without any further explanation, here it is:

A note on transparency

With Buffer, our goal is to take our ideas of transparency for our company to a whole new level. That's why it was very important for us to make this slide deck public. This slide deck is far from perfect. As previously mentioned, it probably falls into the average category. But it was what at the end of the day helped us raise the funds to turn Buffer into the company it is today. So it's hopefully a real-world case study that clearly shows what is important and what might not be so helpful for investors to know about. We want to continue publishing our ideas and thoughts about topics that get rarely talked about. Joel and I will be around to answer any further questions you might have on our fundraising process. Please post anything you have in mind in the comments below.

This is a guest post by Leo Widrich (@leowid), co-founder of Buffer. Note: I'm an angel investor in Buffer and my company HubSpot has a little bit of overlap in functionality in our Social Inbox product.

On a recent flight to Hawaii, I tried a little experiment and did an "AMA in the Sky."

On a flight (sitting in a chair in the sky with wifi!) ✈️😃 Got a little time, ask me about @buffer / startups / anything and I'll reply!

- Joel Gascoigne (@joelgascoigne) February 20, 2016

It was incredibly fun and kept me busy for about 2.5 hours, nicely passing some of the flight time.

I think I ended up answering over 50 questions or thereabouts, about topics including why startups are so challenging, the pros and cons of working remotely and what's next for Buffer. (Hint: Instagram!)

Courtney was kind enough to put them all into a Storify, which you can check out here!

Do you have other questions I didn't address here? Share them in the comments and I'll do my best to get you an answer!

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