Chapter 10 transforming LegaCy Banking appLiCations to Banking experienCe pLatforms enabling collaborated development. The marketplace can host the applications, software development kits (SDKs), solutions, widgets, and integrations that can be used by a partner ecosystem. • Mobility on the go: All the main banking functions such as account dashboard, transfers, and such should be available on all devices. • Next-gen communication: The next-generation platform should leverage digital technologies such as chatbots, virtual assistants, virtual reality, and predictive analytics to provide timely alerts, notifications, and promotions, and collaborate with the user. A few examples of innovations in this category are: • Robo advisors to recommend in the areas of savings, investment, and portfolios based on users’ behavioral data and transaction history • Forecasting and self-service tools for wealth management Security is the key concern that should be enabled across all channels and transactions. Enabling security includes authentication, role-based access, encrypting data, multifactor authentication, secured communications, and compliance to security standards such as Payment Card Industry (PCI). DXP Features for Next-Generation Digital Bank Figure 10-2 provides the core attributes of a DXP platform that can be used for next- generation digital banks. 265