Chapter 2 GatherinG requirements • Defect management and reports: You should follow a proven defect management process for a BXP. It has the ability to tailor the process to align with the current process or objectives. The key elements of the defect management process involve the following areas: • Set up and customize defect tool • Define defect lifecycle flow • Define and publish defect classification • Identify key stakeholders and their responsibilities • Go through defect triage process • Manage defect resolution • Report and escalate procedures • Conduct root cause analysis of defects • Defect classification and turnaround time will be decided during the test strategy phase. Security Requirements Security is a main concern while developing an application. You ought to consider all the aspects revolving around security. DXP security enhances the user experience and ensure data integrity, authenticity, and authorization. A banking experience platform is always vulnerable to attacks. You need to go through the requirements while designing a banking portal. 53