Action • Marketing Items • Conduct a time-and-motion study to understand allocation of internal content creation efforts • Conduct regular content audits for ongoing insight into productivity of content efforts • Sales • Reconsider the idea that marketing-generated content is free and disposable • Realign with marketing in an effort to increase content usability and findability in the field • Product • Eliminate incentive structures that encourage quantity over quality in content creation • Align content creation incentives to increase adoption through increased findability and relevance © 2015 SiriusDecisions. All Rights Reserved 35
Calculating the True Cost of Content Page 34 Page 36