ENERGY, FUEL ECONOMY & EMISSIONS ENABLING CUSTOMER SUCCESS We collaborate with dealers and customers to deliver customized solutions that help optimize energy use and provide training for operators on how to use our equipment more efficiently. For example, our efficiency experts can help customers evaluate and achieve emissions goals, reduce noise and dust, implement fuel- saving techniques, and optimize idle management practices and fuel and fluid usage. 2030 GOAL Customer Safety Making Safety Everyone’s Job Provide leadership in the safety of people Creating a lasting safety culture often requires an all-in who work in, on and around our products. approach — meaning everyone. Lehman-Roberts, a hot mix asphalt producer and paving contractor, partnered with Caterpillar’s commitment to safety goes beyond our Caterpillar Safety Services to foster ownership of safety at employees and facilities. Caterpillar Safety Services’ all levels of its organization. The company began measuring products, solutions and expertise support companies of leadership engagement as a leading indicator and conducted all sizes in many industries, helping achieve and sustain regular surveys of its front-line workers. Says Jeremy safety excellence. This team supports dealers, suppliers Ramberg, Senior Vice President of Construction at and customers using cultural assessment tools, Lehman-Roberts, “we truly believe safety is a 24/7/365 continuous improvement processes, technology that endeavor. Now that we have a plan, we must continually identifies and mitigates risk, and a wealth of industry- communicate it.” specific safety resources. Keeping People Safe at Work and at Home Partnering for Zero-Incident Performance Eighty-five percent of injuries that require medical Stacy and Witbeck is a construction contractor that treatment in the U.S. happen off the jobsite, according specializes in complex transportation and transit projects. to the National Safety Council. That’s why the work of They engaged with Caterpillar Safety Services more than Caterpillar Safety Services extends to keeping people safe two years ago to transform their safety culture, including at home. In 2021, we launched a Corporate Safety Campaign establishing safety steering teams to guide culture change. to educate workers on topics like talking to kids about Because they have three regional offices, geographic safety and developing a home safety plan. The campaign diversity was an important consideration. By ensuring Stacy received over 20 million views across a range of media. and Witbeck has representation from all regions on its safety steering teams, safety messages are shared with all employees. The company has since rebranded the Caterpillar safety program as its own to create buy-in and ownership. 20CATERPILLAR 2021 SUSTAINABILITY REPORT