Optimizing product packaging We are reducing the environmental footprint of our packaging and making progress toward our goals by improving packaging efficiency, minimizing single-use plastics and foam, reducing unwanted or redundant items in shipments, and using readily recyclable materials. In fiscal 2021, we drove significant collaboration between cross-functional teams to identify a number of new packaging solutions and process efficiencies. These changes led to cost savings, GHG emissions savings, and material waste reduction without compromising product protection. For example, we redesigned regular slotted container boxes used for the Catalyst C9600 Series Line Cards to use a full overlap design. This packaging is expected to eliminate up to 9000 pounds of corrugate per year, contributing to the 336,000 pounds total of corrugate eliminated in our packaging shipped in fiscal 2021. Sustainable packaging innovation Foam reduction Packaging for the Catalyst IR8140 Heavy Duty Router is the first solution at Cisco to use a fiber-flute material suited to protect heavier products. The change eliminates an estimated 661 pounds of foam each year. Multipack packaging Cisco’s IoT business unit began offering a multipack option for Catalyst IR1101 Rugged Series Router customers with large orders, reducing corrugated cardboard by an estimated 7500 pounds per year. More efficient pallets By working closely with our logistics partner, and continuing to optimize our current processes, we identified an opportunity for double stacking to fill up containers and redesigned our packaging accordingly. This innovation reduces energy use and allows us to save on shipping costs. Adhesive labels for minor carton damage External packaging can occasionally incur minor cosmetic blemishes during shipping. The “Box Patch” program was launched to avoid disruption and reduce waste by keeping products and materials in use. The program provides adhesive labels that cover minor cosmetic damage on external packaging at distributor sites worldwide. This not only saves on corrugate, but also avoids cost, delays, and emissions from extraneous shipments and reboxing. FUTURE INTRO POWER INCLUSIVE 2021 Cisco Purpose Report | csr.cisco.com | ESG Reporting Hub 87