Health and wellbeing Staying connected and caring for each other is fundamental to Cisco’s approach to health and wellbeing. We offer benefits that support every life phase, champion every family, and are designed to support the whole person—physically, emotionally, socially, and financially. We are passionate about ending the mental health stigma by creating a culture where people can have open conversations about their needs. The pandemic has increased many people’s needs for support, and has also been a catalyst for many to be more open and vulnerable about sharing their stories. In addition to offering programs and resources, we encourage wellbeing to be part of team conversations and culture. We encourage employees to start each day by asking themselves and their teams, “What does support look like for you today?” As we navigate the hybrid work transition, protecting people is our priority. Cisco has long pursued building health and safety standards such as WELL certification , and we are exploring additional safety measures to protect our employees and customers who visit our campus locations. Our safety measures are based on expert guidance from multiple sources, including the Centers for Disease Control and Prevention, and are highly adaptable as situations change. Our impact An adaptive response to COVID-19 Throughout the pandemic, Cisco’s dedicated response team has met at least once per week, but as frequently as daily, to ensure we’re keeping a pulse on ever- changing needs. Our rapid response varies by location but has included operating a vaccination site at our San Jose headquarters that used Cisco technology to ensure secure storage of medical information and safe delivery of vaccine doses. We also provided virtual physician consultations in many locations around the globe, offered on-site COVID-19 testing in select locations, hosted dedicated employee meetings with expert physicians to answer questions, and provided high- touch advocacy support for those dealing with a COVID-19 diagnosis. We also help employees work comfortably from home with ergonomic home office equipment and expanded virtual fitness programs. When the virus surged in India, our support was far-reaching. We connected Cisco employees with oxygen concentrators, dedicated ambulances, supported securing hospital beds, hotel rooms to quarantine, financial assistance including salary advances, as well as access to testing and vaccines. To give people around the world access to accurate medical information, we continue to invite medical doctors to attend our companywide virtual Check-Ins and provide a dedicated COVID-19 email support line. Expanding inclusive benefits We continuously evaluate the evolving needs of our population, always with an eye to inclusion and fairness. Knowing that transgender and nonbinary people often miss preventive care screenings due to feeling unwelcome or misunderstood by healthcare providers, we introduced a global physician advocate program to help these individuals locate providers who are sensitive to their needs. Supporting caregivers Cisco has long offered back-up care, through which employees can request safe, reliable childcare at a center or at home if their regular care arrangements fall through. Recognizing that many parents are juggling remote work and childcare, we extended the number of subsidized hours from 20 to 30 hours per year through the end of 2020. For families with more ongoing care requirements, we introduced a Caregiving Concierge service for U.S. employees. Dedicated care coordinators get to know a family’s story and can help manage financial, legal, in-home, housing, and emotional support needs. Learn more about the many benefits Cisco offers to support physical, emotional, and financial wellbeing, as well as our latest occupational health and safety data , in our ESG Reporting Hub. FUTURE INTRO POWER INCLUSIVE 2021 Cisco Purpose Report | csr.cisco.com | ESG Reporting Hub 53
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