Our ESG Strategy Through our business, we address some of society’s greatest challenges. In recent years, we have continued to advance our leadership and partnerships across the industry as we further hone our environmental, social and governance (ESG) strategy and approach to managing ESG issues and opportunities. Helping t o c lose t he ra cial w ealth g ap in t he U nited S tates ra nks a mong o ur top p riorities, a nd i n 2 021, w e m ade tremendous p rogress o n o ur Action for Racial Equity c ommitment, w orking a cross our b usinesses t o i dentify w ays w e c an help a ddress t he ra cial w ealth g ap. A s of N ovember 2 021 — o ne y ear i nto o ur three-year c ommitment — C iti a nd t he C iti Foundation h ad a lready i nvested $ 1 b illion in s trategic i nitiatives t o h elp c lose t he racial w ealth g ap a nd i ncrease e conomic mobility in the United States. We committed to c onduct a t hird-party ra cial e quity a udit to e valuate o ur Action for Racial Equity goals a nd l aunched t he Di verse F inancial Institutions G roup, a c entralized t eam within C iti t hat i s s erving a s a h ub t o l ead and e xpand fi rm-wide en gagement w ith minority d epository ins titutions ( MDIs), diverse b roker-dealers a nd di verse a sset managers. R ead m ore a bout o ur ra cial equity i nitiatives i n t he Equitable an d Resilient Co mmunities s ection. Additionally in 2021, we announced two significant, new ESG commitments: a pledge to achieve net zero greenhouse gas (GHG) emissions by 2050 and a commitment of $1 trillion in sustainable finance by 2030 to address the impacts of climate change and other pivotal environmental and social issues that align with the United Nations Sustainable Development Goals (SDGs). These followed our most recent Sustainable Pr ogress Strategy , which we launched one year earlier. Our ESG strategy is a central element of our business model and critical to our strategy for growth. To help us achieve our $500 Billion Social Finance Goal, we broadened the focus of the Citi Social Finance team (formerly Citi Inclusive Finance) to develop platforms and client solutions to help expand financial inclusion, accelerate access to basic services, boost job creation and scale social infrastructure development in emerging m arkets. We believe that global financial institutions like Citi have the opportunity — and the responsibility — to play a leading role in helping to drive the transition to a low-carbon economy. We are prepared to implement the significant changes needed in our business, and to support the substantial changes that will be required for the world to transition and align with the goals of the Paris Agreement. Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 8