LINKING LOANS TO SUSTAINABILITY METRICS Diversity & Equity The investment firm BlackRock has been a vocal leader in encouraging companies to set and meet environmental and social sustainability goals. In 2021, BlackRock amended its $4.4 billion revolving credit agreement to incorporate certain sustainability-linked metrics. Citi acted as joint lead arranger and co-sustainability structuring agent for the 5-year sustainability-linked loan that ties BlackRock’s borrowing costs to its ability to achieve certain targets for increased representation of women in leadership and higher representation of Black and Latinx employees in its U.S. workforce, as well as increasing sustainable assets under management. Pursuant to the terms of the credit agreement, BlackRock’s applicable borrowing costs are subject to upward or downward adjustments on an annual basis if BlackRock achieves, or fails to achieve, certain specified targets. The facility reinforces BlackRock’s commitment and accountability to achieving certain sustainability goals by integrating a component of financial alignment through its liquidity management strategy. EXPANDING ACCESS TO RELIABLE ENERGY IN KENYA Renewable Energy and Affordable Basic Infrastructure Off-grid solar home systems are a v ital way to expand access to reliable energy. Citi was the sole coordinator on a $75 million transaction to expand access to off-grid solar energy in Kenya. The financing will support Greenlight Planet’s ambitions to reach an additional 10 million households in low-income, off-grid communities over the next five years. Greenlight Planet Kenya is a group company of Greenlight Planet Inc., a leading designer, distributor and financier of rooftop solar home systems for off-grid and weak-grid homes. Through its network of 200 branches and 8,000 field agents, Greenlight sells its Sun King-branded solar energy systems directly to its off-grid residential clients and provides “pay-as-you-go” financing to facilitate their purchase. To date, the company’s Sun King products have saved customers more than $4 billion cumulatively, which would otherwise be used to purchase CO 2 -emitting kerosene lanterns and to charge mobile phones. EXPANDING ACCESS TO HEALTHCARE IN SUB-SAHARAN AFRICA Healthcare mPharma is working to expand access to healthcare across low-income communities in sub-Saharan Africa. By optimizing supply chains and increasing efficiencies, mPharma is able to bring high-quality, affordable medicines to communities most in need — the so-called “last mile” of distribution for pharmaceuticals and vaccines. mPharma also provides financing solutions for mom-and-pop pharmacies, clinics and patients in underserved areas such as Ghana, Nigeria, Zambia and Kenya. Thanks to a line of credit from Citi under Scaling Enterprise, a partnership with the U.S. DFC and the Ford Foundation, mPharma will be able to serve more than 2 million patients in the countries where it operates. Health clinics that operate with mPharma report a decrease of up to 25% in medical-related complications. Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 24