ROI Driver #4: Sales Representative Time Savings Via Analytics RELAYTO's engagement analytics provide real-time insights into how users interact with each document, page, and asset in the Digital Sales Room. At the beginning of a sales cycle, analytics can save valuable time by helping to identify prospects who show little or no interest in the presented materials. Avoiding “digital ghost prospects” enables sales reps to focus their efforts on more promising leads. As the sales cycle progresses, the involvement of key Subject Matter Experts (SMEs) like CISOs, CFOs, CTOs, and CEOs becomes crucial. Analytics can streamline this phase by pinpointing the exact content that SMEs need to review, facilitating faster and more ef fi cient decision-making. Moreover, RELAYTO’s analytics features act as a 'digital fl y on the wall,' quietly observing how prospects interact with the information provided. This insight allows for tactical and strategic outreach that is based on data, rather than assumptions. One example from Cloud Ratings interview with a RELAYTO customer in the insurance brokerage industry: by sharing trackable assets with client employees, the brokerage was able to identify bene fi t areas - speci fi cally a telemedicine program - employees showed deep engagement. Using those analytics, the insurance brokerage and employer were able to design an improved employee bene fi t package that aligned with what employees actually valued. In other scenarios, analytics can identify buyer concern areas. For example, repeated opens of a “Security Overview” document would highlight security as a key buyer issue. 8
Cloud Ratings Study: True ROI of RELAYTO for Sales and Account Based Marketing Page 8 Page 10