CONTENTS LETTER FROM NOEL WALLACE LETTER FROM ANN TRACY 2025 SUSTAINABILITY STRATEGY SUSTAINABILITY HIGHLIGHTS SUSTAINABILITY MANAGEMENT SUSTAINABILITY GOVERNANCE DRIVING SOCIAL IMPACT HELPING MILLIONS OF HOMES PRESERVING OUR ENVIRONMENT Global Innovation for Global Challenges While our central research and development headquarters is based in Piscataway, New Jersey, we also have Technology Centers located around the world. In addition to being co-located in these centers, our packaging engineers are located at several of our larger production sites to ensure innovation is brought to life. This large global reach enables us to better understand consumers in different markets. It also helps us spot new trends and growth opportunities, some driven by technological advances and some driven by regional culture and practices. We promote global teamwork; it is not unusual for ideas to travel between our international teams so we can bring them to a dditional markets once they prove successful. For example, in China, we developed toothpaste with anti-bleeding technology. That same technology has since been integrated into Colgate products that are sold in certain other countries of the world. People are at the center of everything we do. Through engagement and listening activities, we can better understand c onsumers’ mindsets and provide them with products that meet their needs, no matter where they are in the world. Our global Consumer Affairs team is available via telephone and email through online forms via the Contact Us page on our websites, as well as other digital contac t channels that vary around the world. Many of our websites also provide frequently asked questions for people to refer to. When we do interact with our consumers and customers, we have an obligation to protect their personal data from unau thorized use or disclosure. Guided by our Privacy Policy , we protect personal data and take al l necessary steps to keep that data secure. We handle all personal data responsibly and are transparent in how we collect, use and disclose consumer and customer data. Improving the Sustainability Profile of Our Products Providing safe, high quality and more sustainable products is the most important goal of our product innovation process. This effort is motivated primarily by our commitment to provide safe, healthy and less impactful product choices to our customers and their families, and by consumer interest in these products. To achieve this goal, we are focused on the following priority areas: • Develop more natural or naturally derived products • Incr ease the biodegradability of our products • Develop pr oducts that contain less water • Eliminate ingredients of concern • Reduce packaging where possible, with a high focus on eliminating pla stic waste • Participate in the Chemical Footprint Project to measure and improve our g lobal footprint PAGE 43 2021 SUSTAINABILITY AND SOCIAL IMPACT REPORT
Colgate-Palmolive Sustainability and Social Impact Report Page 43 Page 45