“Information consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention” Herbert A. Simon Nobel Prize Winner in Economics rla.to/igniteb2b
Customer Experience in the Experience Economy Page 30 Page 32“Information consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention” Herbert A. Simon Nobel Prize Winner in Economics rla.to/igniteb2b
Customer Experience in the Experience Economy Page 30 Page 32