“ The app was developed with employees, for employees. We wanted to make sure it’s not only easy to use but also beneficial, whether someone is starting their health and wellness journey or continuing their safety education.” Chandni Chandihok Workplace Health and Safety Product Manager, Amazon How Technology Is Making Roads Safer In 2021, thousands of drivers navigated over 2 billion miles delivering packages to our customers around the world. As our transportation businesses have expanded, we’ve focused on making our roads safer for our drivers and communities through innovative mobile and vehicle technology. Artificial intelligence reduces accidents by capturing data and providing real-time alerts for unsafe driving behavior, such as driver distraction, close following distance, stop sign and signal violations, and seatbelt infractions. Our 2021 investment of more than $130 million in new transportation safety technology and programs resulted in nearly 50% fewer accidents since October 2020, and we are investing an incremental $100 million in 2022 to scale innovations in ergonomics and driver assistance technologies across our delivery fleet. Boosting Wellness and Well-Being When people are given the tools to take care of their well-being at work and at home, they are not only less prone to injuries but they feel better, healthier, and happier. We proactively help employees manage their health and wellness through a wide range of programs. We also provide access to convenient health care through our Neighborhood Health Centers , with 17 facilities located near fulfillment centers in the U.S. as of 2021. Our innovative WorkingWell program uses academic research and certified athletic trainers to educate new employees about their bodies, health, and wellness to help them successfully adapt to working at Amazon. After the onboarding phase, WorkingWell continues to provide support to employees through Huddles, which are meetings among small groups of employees covering topics such as training, conditioning, bending, and handling objects. These regular connections provide opportunities to discuss the benefits of strong body mechanics and provide ongoing safety education. We also provide short activities called Mind and Body Moments, which appear on workstation screens at sites across North America, South America, India, and Europe. These messages encourage employees to take regular breaks to stretch, breathe, and be mindful. The goal is to improve employees’ mental and physical well-being, reduce fatigue and stress, and improve health and safety engagement. “ As a driver, I feel protected and safer with Amazon’s technology. If something happens, the footage is there to help me. Alerts provide a level of safety that wasn’t there before, helping me consciously think about safety—even after my shift ends when I’m driving my own vehicle.” Nick Operations Manager, Amazon Our 2021 Impact: WorkingWell 2021 Impact: $130M+ Investment in vehicle tech and programs ~1.2M Employees reached 130 Huddles customized to sites based on operation type and language 15%+ Reduction in MSD incidents for those participating in Huddles compared to nonparticipants 1 App In the U.S. to enable even more employees to access sessions whether at work or home Vehicle Safety Technology In-vehicle camera safety technology installed in Amazon-branded delivery vehicles operated by Delivery Service Provider drivers ~50% Nearly 50% reduction in accidents ~80% Nearly 80% reduction in stop sign violations 75% Reduction in driver distraction Learn more in our report on safety, health, and well-being at Amazon. 2021 Sustainability Report Introduction I Environment I Society I Governance I Appendix 60