Designing Our Devices and Services for Sustainability Amazon devices and services are a part of everyday life for millions of customers around the world. They inform, entertain, and connect our customers, and we are working hard to make our devices more sustainable. That includes helping customers reduce their impact on the environment through our products and services. Our Approach We design our devices to be more sustainable by measuring and reducing carbon emissions at all stages of the product lifecycle, from how the devices are made to how they are used and ultimately disposed of. We extend our impact by delivering products and experiences to help customers manage their own environmental impact. Materials and Chemicals We incorporate recycled materials into many new Amazon devices. In 2021, we launched several Echo, Fire TV, Fire Tablet, Kindle, and Smart Home devices and accessories that include up to 60% recycled molded plastic, up to 100% recycled fabrics, up to 100% recycled aluminum, and up to 70% recycled magnesium, depending on the product. We also incorporated 50% recycled plastic into certain power adapters that ship with our devices. To advance the move to safer chemistry, we joined ChemFORWARD as a co-design partner. Through this partnership, we are collaborating with industry peers to proactively identify harmful chemicals and safer alternatives ahead of regulations. Packaging In 2020, we committed to making Amazon device packaging 100% recyclable by 2023. Additionally, we are working to source 100% of the wood fiber in our packaging from responsibly managed forests or recycled sources. We have made significant progress toward our goals, eliminating more than 29 million plastic bags from our device packaging between September 2020 and September 2021. For new Echo, Fire TV Stick, Fire Tablet, and Kindle Paperwhite devices launched in 2021, 94%–98% of the packaging is made of wood fiber-based materials from responsibly managed forests or recycled sources, depending on the product. Energy In 2020, Amazon became the first consumer electronics company to commit to addressing the electricity used by our devices through renewable energy development, starting with our Echo devices. We are also making investments in additional wind and solar farm capacity that, by 2025, will be equal to the energy use of Fire TV and Ring devices worldwide. Combined, we expect these projects will produce over 5 million megawatt-hours of clean energy per year— that’s enough to power more than 400,000 homes. To accompany our investments in renewable energy, we also continue to make our devices more energy efficient. We have been rolling out Low Power Mode to new devices, as well as to older devices already in customers’ homes. By the end of 2021, over 50% of all Echo and Fire TV devices in customers’ homes had Low Power Mode. We also launched a number of new Fire Tablet, Fire TV, and Amazon Smart Home devices in 2021 that were designed for energy efficiency and earned the ENERGY STAR certification. Reliability We design our devices with best-in-class reliability models so that they are more resilient, last longer, and don’t need to be replaced as often. We also release over-the-air software updates for our customers’ devices with feature and security updates. Suppliers We work with our suppliers to encourage sustainability as a top priority. In 2021, we launched our Zero Waste to Landfill program for suppliers. Ten of our supplier sites responsible for the final assembly of some of our most popular Echo, Kindle, and Fire TV devices achieved UL’s Zero Waste to Landfill Silver or Platinum certification—a significant step toward achieving our zero-waste ambitions. This certification indicates that waste has been handled in environmentally responsible ways, diverting more than 90% of a facility’s waste from landfill through methods other than waste to energy. Climate Pledge Friendly We partner with trusted and transparent external certifications to validate the sustainability of our products and clearly communicate this to customers with the Climate Pledge Friendly label. In 2020 and 2021, our Echo, Fire TV, Fire Tablet, Kindle Paperwhite, and Smart Home devices and accessories launched with the Climate Pledge Friendly label. Many of these products carry the Carbon Trust’s Reducing CO 2 certification, demonstrating a reduction in the carbon emissions of a product year over year. The Amazon Smart Thermostat is the first Amazon device to be ECOLOGO Silver certified—a certification that demonstrates products meet standards that can reduce the environmental impact of one or more stages of the product lifecycle. Alexa We are making it easier for customers to understand their home energy use with the Alexa energy dashboard , available in the U.S. The dashboard works with compatible smart lights, plugs, switches, water heaters, thermostats, televisions, and Echo devices, allowing customers to easily estimate the energy used by these devices. Customers can also enable Alexa to help them conserve energy with Hunches. For example, if Alexa has a Hunch that a customer is away and forgot to turn off a light, Alexa can automatically turn it off, helping customers save energy and reduce carbon emissions. Extending Our Impact To drive change beyond our business, we look for ways to share learnings and innovations that have shaped the way we design our products. This allows others to leverage our expertise and make more-sustainable products for their own customers. In early 2022, we published a paper called Decarbonizing and Neutralizing the Use Phase of Connected Devices , focused on how we are integrating carbon- reduction strategies across the use phase of our devices. These strategies account for an estimated 10%–15% of the overall carbon footprint of rechargeable battery-operated devices and an estimated 60%–80% of the footprint of plugged-in devices. At Amazon, we recognize that we cannot solve this challenge alone, and we are eager to invite other consumer electronics companies and connected device manufacturers to join the mission of driving to a net-zero carbon use phase. 2021 Sustainability Report Introduction I Environment I Society I Governance I Appendix 34