ergonomics trainings and self-assessment support are aimed at creating an awareness of ergonomic risk factors for WMSDs, how to prevent them, and how to proactively request for adjustments to workstations. We completed over 10,000 individual support requests for our team members working from home, along with those who returned to Apple offices and Apple Store locations. Support included tailored guidance and feedback, equipment recommendations, and 1:1 virtual or in-person assessments. In addition, over 3000 employees participated in various training sessions. Our industrial, warehouse, and other non- office operations teams were supported with approximately 400 ergonomic risk assessments and 76 lab screenings. The assessments evaluated risk factors such as repetition, force, posture, and duration, while reviewing the interaction of the team member with new machines, equipment, work processes, and workspaces. Emergency preparedness and response Beyond COVID-19, we supported the response to dozens of crisis events in 2021, including fires, severe weather, and civil unrest. Our responses focused on the safety of our employees and business continuity. We activated 31 crisis management teams (CMTs) to manage the most severe events, and 120 additional incidents were supported without full CMTs. All team members can sign up for Apple’s Emergency Alert system, enabling them to be notified of local emergencies and to indicate whether they are safe or need help. Disaster supplies are available at our facilities. All Apple campuses with over 1000 employees have Facility Response and Recovery Plans, which provide a comprehensive approach to the safety and support of our employees while minimizing business interruption. Site-specific Emergency Response Plans have been implemented globally. These plans are communicated to all employees, and trainings and drills are held at least annually. And our employees are trained in emergency response, allowing them to react quickly while supporting the safety of our team members and customers. In 2021, we completed over 200 emergency response drills, which were supported by 2700 trained Emergency Response Team (ERT) members. We expect to increase the frequency of these drills, depending on COVID-19 restrictions. With the care and support of our employees and customers in mind, we deployed Automatic External Defibrillator (AED) stations across our global retail stores in 2021. And to ensure that our team members could effectively use this new tool, we provided AED training for our team members. All campuses and key sites have disaster supplies to match localized risks. As Apple’s footprint grows, sites are evaluated and supplies are added as needed. As one example, in 2021, we launched earthquake preparedness campaigns for employees across the western United States and Japan. We conducted outreach to provide employees with information, tools, and resources, and we held drills in some offices. We’re always working hard to make sure our workers are safe no matter where they are when they’re conducting business for Apple. Appendix Governance Communities Suppliers Customers Our P eople Environment Introduction Apple’s 2022 ESG Report 34
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