2021 ESG Report Healthy Business We offer all our pharmacists culturally competent professional development, including language learning and education in understanding and addressing health disparities. We also feature multilingual signage in our retail stores and distribute prescription information in a number of languages. Bilingual Developing diverse talent pharmacists and associates Our commitment to recruit and can answer questions about Conscious hire the best talent is supported their medication regimen inclusion learning through training, development, and and help them find products, experience opportunities for advancement including familiar brands they to positions of leadership and already know and love. responsibility. We have established ~1K measurable goals for equitable learning sessions access to growth and development, 100% and we hold leaders accountable for results, including tying a increase over prior years in the portion of their compensation to hiring and promotion of Black 4K+ demonstrated progress. Meaningful and Hispanic colleagues to hours representation — especially executive positions among our most senior leadership — can help us achieve our full 100+ potential. 58% colleagues trained as As part of this continued focus, we of new colleagues identify as peer facilitators are committed to developing our racially or ethnically diverse, diverse talent and finding ways to more than twice the average Leader participation place them into positions for leader of the U.S. population succession. Currently our programs 97% target colleagues who identify as part of the following communities: of leaders at the vice Asian and Pacific Islander, Black/ president level or higher African American, Hispanic/Latino, Individuals with Disabilities, LGBT+ 89% and women. While we are proud of our progress, of leaders at the director we will continue to build on our talent level or higher development efforts with a focus on steps to address retention and turnover across the enterprise. 35
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