People INCLUSION Disability Inclusion Inclusive & Accessible Design Starbucks Signing Stores FY21 Results: Starbucks received FY21 Results: Began offering FY21 Results: Operating 11 Signing 9 100% score on the Disability free Aira service, which provides Stores globally. Equality Index. visual interpreter service for blind Signing Starbucks stores are led by Starbucks is committed to and low-vision customers and store partners who are proficient enhancing accessibility of the introduced new large-print Braille in sign language, whether they are Starbucks Experience for partners menus in all stores in the U.S. and hearing, hard of hearing or Deaf. 8 and customers. We are proud to be Canada. Starbucks operates 11 signing stores recognized for our inclusion policies Starting from the early stages of globally that provide a space for the and practices related to people with design, we strive to create accessible Deaf and hard of hearing community disabilities. In 2015, 2016, 2017, environments in our stores by to connect through sign language 2019 and 2021, Starbucks scored employing universal design principles and celebrate Deaf culture. 100 out of 100 on the Disability and in our digital world through Equality Index and was recognized the Starbucks app and accessible as a “Best Place to Work.” We are a websites. In FY21, we began offering member of Disability:IN’s Inclusion free Aira service, which provides Works program, a national forum for visual interpreter service for blind peer institutions to share best and and low-vision customers and evolving practices on Access and introduced new large-print Braille Disability Inclusion, and have signed menus in all stores in the U.S. and on to Disability:IN’s pledge, Are You Canada. In, committing to advance disability inclusion in the workplace. 8 The geographic scope of this data point includes all company- owned and operated stores in the U.S. and Canada. 9 The geographic scope of this data point includes all company- owned and operated stores globally.