29 SOCIAL IMPACT EMPLOYEE EXPERIENCE OUR APPROACH We utilize a mix of online learning, virtual instructor-led trainings, and, where appropriate, classroom and project experiences, to help employees build core and advanced competencies, while creating value and long-term growth for our company. We couple this with a suite of mentoring opportunities for a 360-degree approach. Our learning and development offerings are created to align with key business objectives. Areas that we have deemed critical to employee success include: data and analytics; digital skills; advanced marketing capability; accelerated omnichannel retail capability; sustainability behaviors; inclusion, diversity, and equity; and people leadership. We have also intensified our efforts to increase digital fluency, which reflects the rising importance of our online business. In our ongoing response to COVID-19, we continue to adjust our learning offerings and delivery mechanisms to meet the shifting needs of employees who are working from home or in a hybrid environment. These changes include delivering learning experiences around subject matters such as managing remotely, mental health awareness, and building resilience during uncertain times. THE ELC LEARNING HUB We now offer 100% access to digital education for all employees with the launch of our ELC Learning Hub in fiscal 2021. The platform, and its functionality capabilities, delivers on our objective to provide our employees with easy access to relevant and high-quality training. This personalized, interactive online learning tool is accessible to our global workforce, including office, retail, and manufacturing employees, and is currently available in 18 languages, with another 25 planned for early fiscal 2022. The Learning Hub currently offers more than 18,000 learning experiences. Content highlights include programs that range from developing our future leaders to driving online capability globally. For example, the Enhanced Leadership programs offer employees a suite of immersive blended learning experiences focused on the skills needed for success to run, recover, and transform a business while navigating unprecedented circumstances. The flagship E-Commerce Essentials program is a robust, customized curriculum to build digital skills and e-commerce capabilities to drive and accelerate our online business in alignment with our changing business. We plan to release new program features quarterly, keeping our curriculum up to date with the most relevant learning information. We will also monitor and track use and employee feedback in order to conduct ongoing analysis of the organization’s learning needs. In addition to the Learning Hub, our Brand Education teams continue to innovate and drive digital learning access and adoption by providing product, service, and artistry training to point-of-sale employees globally through their proprietary platforms. LINKEDIN LEARNING We were the first prestige beauty company to partner with LinkedIn Learning to broaden our employee learning offerings in 2018. Now, more than 13,000 employees have activated accounts and are continuously participating in digital learning initiatives on the platform. BEAUTY INSPIRED, VALUES DRIVEN INTERACTIVE LEARNING GUIDE As social impact and sustainability take on ever-greater importance, we are committed to embedding this work throughout the Company. In November 2020, we launched the Beauty Inspired, Values Driven Interactive Learning Guide, which is accessible to employees globally. The Interactive Learning Guide was designed and custom-built to take employees on a journey of discovery, engagement, and connection. Employees learn about our commitments to social impact and sustainability and can access resources in areas that are of interest to them and explore meaningful ways to get personally involved.