Table of Contents 2 | Sustainability Report Highlights 04 08 15 28 34 03 U.N. Sustainable Development Goals 04 Chairman’s letter 05 ExxonMobil and sustainability 06 2019 global operations 07 Stakeholder engagement ENVIRONMENT 09 Excerpt: ExxonMobil 2021 Energy & Carbon Summary 11 Plastic waste management SOCIAL 16 Safety 19 Healthy and engaged workforce 22 Human rights 25 Community investments GOVERNANCE 29 Ethics and integrity 30 Board leadership 32 Engaging with governments 34 Case study: COVID-19 response 38 About the Sustainability Report Highlights 39 Performance data Outlooks, projections, estimates, goals, descriptions of business and community plans, research efforts and other statements of future events or conditions in this report are forward-looking statements. Actual future results, including financial and operating performance, returns to investors and other areas of financial and operating performance, future global energy supply, demand growth and mix, the impacts of the COVID-19 pandemic and its impact on global demand, future distributions, proved and other reserves, reserve and resource additions and recoveries, the future effectiveness of safety, health, environmental and other sustainability risk and impact management processes, efficiency gains, and the timing and impact of future technologies on capital efficiency, production and greenhouse gas emissions could differ materially due to factors, including: •Changes in global or regional demand, supply and pricing for oil, natural gas, chemicals, feedstocks and other pricing factors affecting the oil, natural gas, petroleum and petrochemical industries such as regional or global supply and demand imbalances and differentials; Exxon Mobil Corporation has numerous affiliates, with many names including ExxonMobil, Exxon, Mobil, Esso and XTO Energy. For convenience and simplicity, those terms (and terms such as corporation, company, our, we and its) are sometimes used as abbreviated references to specific affiliates or affiliate groups. ExxonMobil is a publicly traded company. The New York Stock Exchange is the principal exchange on which Exxon Mobil Corporation common stock (symbol XOM) is traded. References to the resources, resource base, and recoverable resources, along with similar terms refer to the total remaining estimated quantities of oil and natural gas that are expected to be ultimately recoverable. ExxonMobil refers to new discoveries and acquisitions of discovered resources as resource additions. The resource base includes quantities of oil and natural gas classified as proved reserves, as well as quantities that are not yet classified as proved reserves, but that are expected to be ultimately recoverable. The term “resource base” is not intended to correspond to SEC definitions such as “probable” or “possible” reserves. The term “in-place” refers to those quantities of oil and natural gas estimated to be contained in known accumulations and includes recoverable and unrecoverable amounts. “Potential” resource amounts are not currently included in the resource base. The term “project” as used in this release can refer to a variety of different activities and does not necessarily have the same meaning as in any government payment transparency reports. •Political and regulatory factors, including war, government responses to separate waves of the COVID-19 pandemic, security disturbances, national tax policies, trade policies, environmental policies and the impact of international accords and treaties; •Changes in population size, purchasing power and consumer preferences; •The timely completion of current exploration, development and construction projects; •Actions of competitors, including the development of competing product or emission technologies; •The outcome of current and future research efforts and the ability to bring new technologies to commercial scale on a cost-competitive basis; •Technical and operating factors; and; •Other factors discussed in the document, Factors Affecting Future Results . All forward-looking statements are based on management’s knowledge and reasonable expectations at the time of publication, and we assume no duty to update these statements as of any future date. Sustainability Report Highlights Editor’s Note: This publication was issued in January 2021, using the latest set of full-year performance data (2019). The next report will include YE2020 data. On the cover In response to the COVID-19 pandemic, ExxonMobil temporarily reconfigured manufacturing operations in Louisiana to produce, blend, package and distribute hand sanitizer.