2022 ESG Report | FedEx 5 DATA APPENDIX INTRODUCTION OUR PRINCIPLES OUR PLANET OUR PEOPLE unifying, enterprise-wide culture values to knit our entire network of nearly 600,000 team members together under shared values and behaviors. This evolution of our culture builds upon our “People-Service-Profit” philosophy and Quality Driven Management system which help FedEx prepare for what’s next. FedEx remains committed to compensating our team members fairly for their contributions and providing high-quality opportunities for growth. To make FedEx even more attractive to prospective team members at all levels, we have expanded learning and development programs, DEI initiatives in the workplace and the communities we serve, flexible work environments, and investments in team member safety, including free COVID-19 testing and vaccinations for all U.S. team members. Anchored by these three dimensions at the core of our business, we will continue to innovate for our customers, create an environment where our team members can thrive, and work toward our ambitious goals to deliver for our customers and the planet. FREDERICK W. SMITH Chairman and CEO Chairman’s letter Agile. Proactive. Resilient: FedEx team members have reflected these characteristics in meeting the challenges posed by the operating environment of the past year — including record e-commerce volumes and immense global supply chain challenges. And since the beginning of the pandemic, we’ve been proud to support recovery efforts, including the ongoing delivery of vaccines, therapeutics, test kits, and related supplies. This is among the most important work in our company’s history and will continue as long as needed. In this unique global context, FedEx plays an essential role in supporting communities and economies worldwide — a benefit we’ve called “ the FedEx Effect .” Each day FedEx connects millions of individuals, businesses, and communities around the world with opportunities in a responsible and resourceful manner. The success of our network is built on our company’s sound environmental, social, and governance (ESG) practices, which are outlined in this report in three sections focused on our principles , our planet , and our people . Our principles reflect our absolute commitment to ethics, integrity, and reliability in our business practices. These commitments also extend to our approach to our supply chain, policy advocacy, data, and cybersecurity. Guided by the FedEx Code of Conduct and reporting channels, the FedEx governance structure is the bedrock of our continued success. Our planet looks at the work underway to address the urgent challenges of climate change by implementing our “Reduce, Replace, and Revolutionize” strategy across our operations. We continue to make progress toward our goal of achieving carbon neutral global operations by 2040, as announced last year. For example, despite continued business growth, as seen in FY21, we have reduced our emissions intensity by 45% over the last 12 years. In April 2021, FedEx became the first North American transportation and logistics company to issue a sustainability bond, introducing a direct way for the investor community to support our carbon neutral operations goal. We are also working with strategic partners such as the Yale Center for Natural Carbon Capture and BrightDrop, a new business from General Motors. We know this collaboration is key to identifying sustainable technologies that can be scaled for the benefit of both FedEx and the entire transportation industry. Our people and their commitment to delivering the Purple Promise set us apart. The distinct FedEx culture is a differentiator, and we are proud to have recently introduced a set of
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