2022 ESG Report | FedEx 9 OUR PRINCIPLES DATA APPENDIX INTRODUCTION OUR PLANET OUR PEOPLE Risk assessments, gauging effectiveness, and measuring ethical culture We conduct comprehensive compliance risk assessments at our operating companies, with a focus on core compliance risks. The risk assessments include extensive participation by our business partners and result in detailed mitigation plans for identified risks. The results are reported to our Audit Committee and included in our ERM process. We also regularly gauge the effectiveness of our compliance programs and measure our ethical culture through integrity surveys distributed to all team members. Speaking up We promote accountability by encouraging our team members to report concerns or questions to their manager, HR, Legal, Security, or the FedEx Alert Line, which is available 24/7 in more than 35 languages. FedEx prohibits retaliation against anyone who reports a known or suspected violation in good faith. In FY21, we received more than 14,000 reports and inquiries from team members, customers, and the general public on issues such as employee relations, safety, conflicts of interest, business ethics, and fraud. Nearly 60% of the reporters identified themselves, which is approximately 18% higher than the standard industry benchmark. We closed out more than 13,300 of the reports and resulting actions included team member discipline, coaching, training, termination, and contract termination for vendors and contractors. Code of Conduct Global Antitrust & Competition Law Policy Policy Prohibiting Trafficking in Persons Global Conflicts of Interest Policy Policy on Political Contributions Global Gifts and Entertainment Policy Global Anti-Corruption Policy FedEx Alert Line Global Privacy Policy Social Media Guidelines KEY LINKS