CEO’S MESSAGE OUR ESG STRATEGY DASHBOARD PEPEOOPLPLEE SUPPLY CHAIN ENVIRONMENT TRANSPARENCY REFERENCE TABLES Deliver Service Excellence On-the-Job Development Team Member Recognition Experiences like job shadowing, stretch assignments, educational We motivate team members and enhance their sense of feeling valued through Locker Learning Academy seminars, cross-functional projects, mentorship, and coaching all foster meaningful rewards, incentives, and activations around key moments. This on-the-job development. commitment led to the introduction of our Recognition and Engagement Hub We leverage the power of our people by investing in our team members’ in FY21, a collection of programs, tools, and resources empowering leaders development and creating a culture of learning. Through Locker Learning Financial Literacy to celebrate team members for both personal and professional achievements. Academy, launched in FY21, we provide a one-stop shop for all team member The LEED-BUILD team has partnered with the Society for Financial Education Examples of our recognitions include: development needs where they can find content through our three “schools of and Professional Development, a Black-founded nonprofit organization, to learning.” These schools include (1) functional and technical, (2) business, and (3) develop and deliver training to store team members and BUILD corporate team Team of the Quarter leadership courses that provide opportunities for continuous growth so all team members. The training program contains six modules, each covering a key One store in North America is recognized each quarter with a trophy for being the members can thrive. Within the Locker Learning Academy, we leverage multiple personal finance topic: top performer against certain KPIs and showing results by driving our customer modalities of learning to drive development: engagement strategy. • Budgeting, Values, and Financial Goal Setting; Lace Up • Credit and Debt Management; Super Sneaker Award Lace Up is our global learning and communication platform designed to engage, • Investing and Retirement Planning; This exclusive recognition is awarded to team members for exemplifying our educate, and empower team members through micro-learning and gamification, • Risk Management (Insurance); Company’s core values. including introductions of our DIBs Learning Series, made up of Unconscious Bias, Belonging, Microaggressions, and Privilege. Through Lace Up, team • Estate Planning; and Team Member of the Quarter members have answered more than 35 million questions. • Home Ownership. Each store in North America recognizes one team member for exemplifying excellence each quarter. LinkedIn Learning Looking forward, we will continue to ensure that learning and development is at For on-demand education, reinforcement of critical capabilities, as well as the core of attracting, developing, and retaining top talent needed to propel the Lace Up Recognition creation of tailored learning paths based on job role, we utilize LinkedIn Learning. Company forward. Leaders celebrate and showcase team members to their peers for personal and In FY21, over 150,000 videos were watched through LinkedIn Learning. professional achievements. Elite Pin This award recognizes team members for exemplifying the connection to our PURPOSE through our Leadership Competencies and awards each winner with a pin and gift card. 3131