CEO’S MESSAGE OUR ESG STRATEGY DASHBOARD PEOPLE SUPPLY CHAIN ENVIRONMENT TRANSPARENCY REFERENCE TABLES Dashboard ESG pillar Impact area KPI FY20 result FY21 result YoY trend Attract, retain, and develop diverse talent DIBs index1 2 Leveraging the 88% 83%* á We consider these KPIs as drivers of change for our business, Power of Our People and Communities Executive succession readiness value chain, and the communities we serve. In FY21, we 9 population within next 12 months : continued to focus on sustained performance and positive a) women (global) 33% 38%10* á continuous improvement against these metrics, and for the 3 10 á b) POC (U.S.) 34% 39% * first time, third-party independent limited assurance was obtained for certain metrics presented for the FY21 period. Gender and racial representation To learn more about the third-party independent limited of workforce a) women (global) 49% 49%* — assurance, see Independent Accountants’ Review Report 3 á on page 7. b) POC (U.S.) 85% 86%* Enhance the lives of our Black team Economic development and $3.9 million $50.0 million á We are Passionate About members and community through education initiatives (committed) $200 million LEED investment Create unrivaled lifestyle experiences for Net Promoter Score4 36.7% 106.7%* á our customers in Our Programs and a Strengthening the Actively manage our environmental impacts Global average shipping 826 miles6 818 miles* á Measurable Impact on the World Sustainability of Our and risks across our supply chain miles per package5 Supply Chain 1 Represents total number of favorable responses (Strongly Agree and Agree) to DIBs-related questions included in our annual team member Managing and Reducing Achieve Net Zero emissions by 2050 Scope 1 emissions (tCO e) 6,588 5,775* engagement survey, divided by the total number of responses. 2 á 2 11 Calculation methodology change in FY21, as a fourth question was Our Environmental Impacts or sooner added to the DIBs Index. 3 Includes all persons who have self-identified as a POC. Information on Scope 2 emissions (tCO e) – 76,471 85,893* á Team Member race and ethnicity is only requested and retained for our 2 U.S. workforce. Location Based 4 This represents our average performance payout percentage against our NPS target across three-channels approved by the Board: store 6 á post-purchase, digital post-purchase, and post-fulfillment. NPS is an Scope 2 emissions (tCO e) – 65,839 69,292* 2 ESG metric because it measures customer satisfaction and brand 7 Market Based perception, which are dependent on factors that include ESG. 5 Represents the average sum of miles that a shipment travels from: a distribution center to the customer, a store to the customer, and/or from Energy usage per gross square foot 19.2 15.3* á the distribution center to a store to the customer. Note: Metric excludes 2 8 (kwh/ft ) data for Asia. 6 Restated FY20 results reported in FY19-20 Impact Report due to updates in calculation methodology. 7 The location-based method considers average emission factors for Operating Ethically Integrate ESG risks and opportunities ESG strategy and public disclosure Published inaugural Obtained third- á the electricity grids that provide electricity. The market-based method and Transparently into business practices and enhance FY19-20 party Independent considers contractual arrangements under which we procure power public disclosure Impact Report Accountants’ Review from specific sources, such as renewable energy. Report for certain 8 Includes all stores, offices, and distribution facilities. Dashboard metrics for FY21 9 Based on number of women and POC, as applicable, for grade levels 10 and up (grade levels range 1-12 and executive) for FY20, and grade levels 7 and up for FY21. 1212 10 FY20 and FY21 results reflect a change in cadence of measurement dates (i.e., October 2020 with respect to FY20 and April 2022 with respect to FY21). 11 To learn more about GHG emissions, see Notes on GHG Emissions Inventory on pages 66 through 72.