Table of Contents Supply People Chain Transparency Defined Terms Page 3 Strengthening the Forward-Looking Sustainability of Our Operating Ethically Statements Page 4 Supply Chain Page 37 and Transparently Page 51 Protecting Human Rights 38 Governance 52 Message from Our Supplier Sustainability and Engagement 39 Governance Framework 54 Chairman and CEO Page 5 Leveraging the Power Establishing Our Expectations 39 Stakeholder Engagement 55 of Our People and Verifying Suppliers 40 Internal Audit 56 Communities Page 13 Sustainable Materials 41 Risk Management 58 Independent Accountants’ Chemicals Management 42 Ethics and Compliance 58 Review Report Page 7 Serving Our Customers 14 Water Stewardship 42 Data Security 59 Community 15 Transportation System Efficiency 43 Political Contributions and Public Advocacy 60 Content 18 Our ESG Strategy Page 9 Collections 20 Reference Tables Page 61 Convenience 21 Connectivity 22 A. SASB–Apparel, Accessories, and Footwear 62 Dashboard Page 12 Empowering People and Communities 24 B. SASB–Multiline and Specialty Retailers, LEED 24 and Distributors 63 Community Giving 26 Environment C. TCFD Framework 65 Human Capital Management 28 Build the Organization of the Future 29 Managing and Notes on GHG Deliver Service Excellence 31 Emissions Inventory Page 66 Unite Our Communities of Talent 32 Reducing Our Our Team in Numbers as of FY21 Year-End 35 Environmental Impacts Page 44 Supplemental Key Energy Conservation and Climate Stewardship 45 Metrics and Criteria Page 73 Charting a Net Zero Future 45 Understanding and Reducing Our Emissions 46 Sustainability In–Store and Beyond 47 Helpful Resources Page 75 Understanding Our Climate-Related Risks and Opportunities 49 Looking Forward Page 76 22 Reducing Waste and Encouraging Reuse 50