CEO’S MESSAGE OUR ESG STRATEGY DASHBOARD PEOPLE SUPPLY CHAIN ENVIRONMENT TRANSPARENCY REFERENCE TABLES Strategic Alignment Policies and Statements ESG is embedded in our ability to achieve our four organizational strategic imperatives: We convey our guiding principles and expectations for Elevate the Customer Experience Invest for Long-Term Growth our operations and our partners through the following publicly-available policies and guidelines that we continue to develop and refine each year: • Anti-Corruption Policy • Code of Business Conduct • Conflict Minerals Policy • Corporate Governance Guidelines • Global Environmental and Climate Change Statement into Our Business • Global Human Rights Statement • Global Occupational Health and Safety Statement • Global Sourcing Guidelines • Global Water Stewardship Statement Board Oversight To access each of the policies and statements above, see Helpful Resources on page 75. Our Board is actively engaged in overseeing our priority ESG issues and ongoing endeavors to make continuous Drive Productivity Leverage the Power of Our People positive impacts in these areas. Each of the charters for the Committees of our Board outlines the Committee’s relevant ESG oversight responsibilities: • Audit Committee Charter • Finance Committee Charter • Human Capital Committee Charter • Responsibility Committee Charter To learn more about our Board’s oversight of ESG, see Operating Ethically and Transparently beginning on page 51. 1010

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