A CULTURE OF SAFETY CONT. Global Workplace Safety (GWS) Strategy Our comprehensive GWS strategy highlights five key focus dimensions, seen at left, that will enable us to achieve our vision to return people home safely as we aspire to zero injuries and fatalities. We have a five- year plan for each of these dimensions, which is refreshed annually with new initiatives to help us continuously improve and make progress toward this vision. The five dimensions include: Culture: An Enterprise Safety Culture We strive for a culture where each person decides to keep themselves and their team members safe. In 2021, we continued our focus on how senior management can lead safety. To help create mindsets where people consider safety and health in all that we do, a new process called Safety and Health In Everyday Leadership Discussions (SHIELD) was implemented for use by senior leaders in meetings where strategic business decisions are made. During safety moments, in lieu of a traditional message, senior leaders ask probing questions within agenda topics of discussion to help create awareness and understanding of potential safety impacts. Using the SHIELD process has increased safety engagement during meetings and in overall decision-making. The Manufacturing Leadership Team is also focused on improving the effectiveness of High-Risk Global Performance Standards, which address pedestrian/vehicle interaction, electrical safe work practices, lockout energy control and fall protection practices. Senior leaders visited 26 manufacturing and nonmanufacturing sites and conducted small group discussions and floor walks. As a result of these visits, senior leaders gained a deeper understanding of how standards are being applied and provided additional support to strengthen relationships and grow our safety culture. The Employee Safety Concern Process is the most efficient way to identify and resolve workplace safety concerns. The process provides a structure for employees at manufacturing sites and office environments to report potential safety issues . Knowledge: Hazard and Risk Identification We aim for every person, at every site, to be able to recognize hazards, understand risk levels and feel empowered to address safety concerns. In 2021, learning topics that impact serious injuries and fatalities (SIF) potential (e.g., Pre-task Planning, Management of Change and Lockout Energy Control) were conducted in more interactive, conversational forums versus traditional classrooms. Overconfidence, normalization of deviance and other biases which often lead to perceptual distortion and poor judgment were explained and openly discussed. This helps employees recognize situations where they may be inadvertently putting themselves or others in harm’s way. Systems: Workplace Safety Systems Our global safety management system, Workplace Safety System (WSS), drives continuous improvement in all five global workplace safety dimensions: Culture, Risk Mitigation, Systems, Data and Knowledge. The system is aligned with our continuous improvement philosophy and with internationally recognized standards such as ISO 45001. In 2021, our sites continued maturing and improving their WSS. Additionally, a cross- functional team collaborated to improve our safety governance system to align and interconnect site, regional and global safety boards. Efforts were focused on reducing SIF potential and supporting our performance assurance processes. In 2021, we emphasized continued improvement on safe decision-making skills at the site level. Following a global effort in 2020 to conduct site culture assessments at major manufacturing facilities, we provided personalized, one-on-one coaching for more than 500 leaders at Ramos Arizpe Assembly in Mexico and at Spring Hill Assembly in Tennessee. Additional site culture assessments were conducted at our powertrain plant in Toledo, Ohio, GM Silao site in Mexico and other sites. Workplace Safety System Governance Skip Navigation Introduction Reducing Emissions Design for Environment Technology Customers Safety Diverse Workforce Human Rights Supply Chain Communities Governance 2021 SUSTAINABILITY REPORT 60