1 G M estimate of up to 250 miles on a full charge, subject to change. GM estimated range based on current capability of analytical projection consistent with Society of Automotive Engineers J1634 revision 2017—MCT. Actual range may vary based on several factors, including temperature, terrain, battery age, loading, and how the vehicle is used and maintained. BrightDrop Zevo 600 vehicle used by FedEx Express. Urban Solutions for Last-Mile Delivery The World Economic Forum estimates that demand for urban last-mile delivery, fueled by e-commerce, will grow by 78% by 2030, leading to a 36% increase in delivery vehicles in the world’s top 100 cities—further exacerbating urban congestion and pollution. This increase in demand is expected to cause delivery-related carbon emissions to rise by 21% and add 11 minutes to each passenger’s commute. Third-party logistics companies, which manage fleets of many thousands of vehicles, are on the front lines of these challenges, rising to meet demand while addressing the associated increases in emissions and congestion. In addition, these companies are faced with labor shortages and occupational injuries due to the physical strain of handling packages. Curb management is also a safety consideration. On congested urban streets, a parked delivery vehicle can create traffic hazards, while the manual unloading of packages can clog sidewalks and bike lanes, and present bicyclist and pedestrian safety concerns. Our solution to these challenges is BrightDrop, an internal startup devoted to decarbonizing last- mile deliveries through an ecosystem of electric products, software and services that empower companies to move goods more efficiently. BrightDrop is designed to help businesses lower their ownership and operating costs, maximize labor productivity and improve employee safety and freight security—all while operating with products that work together intelligently and with zero operating emissions. BrightDrop launched publicly in 2021 and introduced its first products, the Zevo 600, an electric light commercial vehicle (eLCV) built for the delivery of goods and services over long ranges 1 , and the Trace. The Trace is a smart, electrically propelled cart that helps reduce time and physical effort required for couriers to get goods from the delivery van to customers. A customer field test demonstrated 25% improvement in package delivery volumes per route, enabling the reduction of total vehicles in use. The Trace can also enable multimodal delivery models where vehicles drop off the Traces and foot or bike couriers can then complete the final delivery, further reducing congestion and operational costs. The Trace can be used as a standalone product or can be coupled with the Zevo 600. 25% improvement in package delivery volumes per route, based on a customer field test Skip Navigation Introduction Reducing Emissions Design for Environment Technology Customers Safety Diverse Workforce Human Rights Supply Chain Communities Governance 2021 SUSTAINABILITY REPORT 45