ESG in action: Empowering the Dunelm Group to work safer, simpler and faster The Opportunity Benefits of Housewares retailer Dunelm Group operates 175 stores across the U.K. along with an online ecommerce store. With a spike in online automation sales and more growth forecasted, Dunelm needed to increase capacity for its home delivery fulfillment operations. Paramount to any at a glance enhancement: improving worker safety, satisfaction and efficiency. The Solution GXO introduced a host of innovations to increase Dunelm’s throughput and improve delivery efficiency from its new Stoke-on- 4-6x Trent facility. Team members now benefit from the latest automated advancements in logistics. productivity improvement For instance, Cognex machine vision systems help workers reduce with employees supported by errors by watching for items that may be damaged or have other goods-to-person systems issues. Ergonomic ProGlove wireless wearable barcode scanners empower team members to work “hands-free” and increase productivity by up to 10% with less effort and strain. GXO also trained our Dunelm colleagues on the latest techniques for fulfilling online 2x orders, packing them efficiently and handing them off to carriers for delivery. productivity improvement These innovations debuted within the facility’s first three months of with employees who work operation. Dunelm and GXO anticipate even greater automation- alongside cobots driven improvements in the coming year across worker safety, satisfaction and productivity metrics. HOME ©©2200222 G2 GXXO LO Looggiissiittccss, I, Inncc.. 2200221 E1 ESG RSG Reeppoorrt t | | 5959 HOME E S G E S G

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