63 The Hershey Company | 2021 ESG Report The Big Picture Our Company Cocoa Responsible Sourcing and Human Rights Environment Our People Youth Community About This Report Our People Stronger Together Different ideas, perspectives and Much like the previous year, 2021 was a Our most recent 2021 employee satisfaction year of unexpected challenges. While we survey showed that employees remain highly could not control all the stressors impacting engaged and fulfilled, although, consistent with backgrounds create a stronger and our employees, we took decisive steps to marketplace trends, these metrics declined safeguard our people’s physical, emotional slightly from 2020 due to effects of a prolonged more successful work environment. and financial well-being. pandemic. Despite the slight decrease, we Hershey is deeply focused on enhancing achieved greater than 75% favorability on Hershey’s dedicated, engaged, diversity, equity and inclusion, investing both key metrics in 2021. We are increasing in well-being, helping people grow and transparency of workforce and well-being data inclusive and collaborative employees delivering excellence. We are committed to and insights to transform the way we lead. the programmatic development of our people, We are committed to providing unique make more moments of goodness including future-facing commercial skills, Hershey opportunities that infuse energy and leadership and career development. excitement into the employee experience. together. When all employees feel We continue to support employees’ careers and connections through engagement with valued and heard, everyone is managers, mentors and sponsors, as well as through the adaptation and expansion of our positioned to do their best work benefits. Flexibility and care systems are key to employee well-being and mental health. We are every day. designing and reinvigorating policies to improve our flexible approach.