45 The Hershey Company | 2021 ESG Report Responsible Sourcing and Human Rights The Big Picture Our Company Cocoa Responsible Sourcing and Human Rights Environment Our People Youth Community About This Report KPIs SUPPLIER PROGRAM AUDIT RESULTS 2021 2020 Audits submitted in reporting year 238 82 Noncompliance results 719 297 Noncompliances corrected and closed 345 83 Minor nonconformances % of total findings 24.6% 19.5% Nonconformance rate 0.74 0.70 % of total findings corrected and closed 47.5% 41.4% Moderate nonconformances % of total findings 71.1% 72.7% Nonconformance rate 2.15 2.63 % of total findings corrected and closed 46.8% 23.1% Major nonconformances1 % of total findings 4.3% 7.7% Nonconformance rate 0.13 0.28 % of total findings corrected and closed 71.0% 39.1% 1 At Hershey, major nonconformances include issues rated as critical or zero-tolerance issues.