National Debtline: who are we and how can we help? We are a national charity for people with debt problems. We have been providing advice for over 30 years. Our service is free, confidential and independent. We have been awarded the Advice Quality Standard. This standard gives assurance that we provide high-quality debt advice. You can contact us for expert, professional advice by phone or webchat. To phone, call 0808 808 4000 To webchat with a National Monday to Friday 9am to 8pm, Debtline adviser, go to and Saturdays 9.30am to 1pm. www.nationaldebtline.org.  Free from landlines On our website you can also: and mobiles.  read this guide;  Access to a telephone  fill in your budget online; interpreting service with interpreters  look at our fact sheets; and for over 240 languages.  fill in sample letters to  Works with Next send to your creditors. Generation Text Service. Here’s what Aisha, 41, from Peterborough has to say about our advice. “This guide gives you the confidence that you can sort your debts yourself. I found it really useful going through it step by step. The guide takes you from start to finish.” Names and photographs in this guide have been changed for privacy reasons.