Contents Sustainable Impact Footprint Integrity and human rights Supply chain responsibility Operations Products and solutions Appendix Large format printing Due to continual upgrades of components and Personal systems Home and office printing solutions HP’s Splash-resistant Bond Paper offers technologies such as printheads, electronics, Our expanding Device as a Service (DaaS) HP Managed Print Services (MPS) helps clients 13 software, and inks, customers who invested in a customers improved splash resistance on an offering provides customers the latest HP manage and optimize their printer fleets, digital economical paper with HP Bright Office Inks on PageWide T200 press in 2010 can now experience technology while improving cost predictability workflows, and paper consumption by combining HP DesignJet T-series printers. Our new Z-series more than twice the speed, with even greater and enabling a better employee experience. hardware, supplies, software, and consulting Pro printers are all EPEAT® registered and print quality, color vision, media versatility, and HP Business customers can upgrade their products and management services. In late 2020, HP MPS ENERGY STAR® qualified, and are made of Brilliant Ink. See our 2020 HP Sustainable Impact to the most current and efficient models, with the was certified CarbonNeutral® in accordance Report for more details about how we protect 15 20–30% recycled content plastic. purchasing and consumption model that works with the CarbonNeutral Protocol, and was the industrial graphics investments. best for them. world’s most comprehensive carbon neutral HP Latex Inks are designed to provide indoor and 16 Managed Print Service offering. In 2021, we outdoor durability and versatility across common Print and compute as a service HP Renew Services helps phase out end-of-use extended CarbonNeutral product certification to media types used in sign and display applications. devices14 securely and responsibly: HP Component MPS, which provides partners a Learn more. HP’s service-based solutions are designed mechanism to make their contractual obligations to deliver increased value through reduced • HP Device Recovery Service buys used carbon neutral using the same stringent Industrial graphics environmental impact and capital costs. devices securely to give them new purpose, requirements and standards as HP MPS. HP digital presses are major capital investments Customers can access the latest technology extend their lifespans, and reduce negative for our customers, and are designed for while HP manages the fleet, and an ongoing environmental impact. Watch our video for We work to reduce GHG emissions across the upgradeability, repair, and refurbishment. Through relationship provides valuable insights on end more details. life cycle of our products, including by improving firmware updates and component upgrades, HP user behavior and needs. Our service offerings • HP Sanitization Service: Confidential data is resource efficiency, promoting settings and user Indigo presses used by customers are kept up to include regular maintenance, which has the securely erased according to the NIST 800-88 behaviors to reduce energy consumption and date. The HP Indigo Certified Pre-Owned program potential to keep hardware in use for longer and standard, or the storage media is destroyed, paper use, and driving responsible end-of-life enables us to keep products in use for longer, reduce waste. Decreasing individual product before removing or recycling customers’ old activities. For any remaining GHG emissions, shipments and customer store visits also 17 reducing waste while allowing customers to devices. Customers receive a certificate of we finance high-quality carbon offset projects. access HP Indigo products at a lower price point. reduces the associated GHG emissions. At end data sanitization if they purchase this service. Learn more. In 2021, we provided 100 pre-owned presses to of service, we recapture value from materials through a range of product repair, reuse, and • HP Recycling Service: Devices are recycled HP MPS end-to-end solutions for HP branded customers through the program. recycling options. securely. Customers receive a certificate of devices can help businesses reduce and offset destruction if they use this service. the carbon impact of printing by estimating the total carbon emissions from HP branded printing solutions using HP’s proprietary Sustainable 71 2021 HP Sustainable Impact Report www.hp.com/sustainableimpact